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Exchange Extended Holiday Return Policy Offers Convenience For Military Shoppers

DALLAS – To make this holiday season less stressful for military shoppers, the Army & Air Force Exchange Service is extending its return policy for items purchased between Nov. 1 and Dec. 24.

The Exchange’s standard policy allows returns from 15 to 90 days after purchase with a sales receipt or online order confirmation depending on the item.  The holiday return policy extends these terms through Jan. 31.

“Sometimes you get that perfect gift—and sometimes you don’t,” said Air Force Chief Master Sgt. Luis Reyes, the Exchange’s senior enlisted advisor. “With the Exchange’s extended return policy, Airmen, Soldiers, retirees and Veterans will have plenty of time to make an effortless exchange or a trouble-free return.”

Veterans who have registered to shop online at ShopMyExchange.com can use the extended holiday return policy. They can return ShopMyExchange.com merchandise purchased between Nov. 1 and Dec. 24 by mail or by calling 1-800-527-2345 for assistance through Jan. 31.

Shoppers can find out more information or return items purchased in-store or through ShopMyExchange.com by visiting their local Exchange customer service.

Facebook-Friendly Version: To make this holiday season less stressful for military shoppers, the Army & Air Force Exchange Service is extending its return policy for items purchased between Nov. 1 and Dec. 24. Read more: https://bit.ly/2PjtWtB

 

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 61st-largest retailer in the United States. Its earnings provided $2.4 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO

 

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Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Doug Brodess, 214-312-3393 or brodessd@aafes.com.

Follow the Exchange:

Facebook:  www.facebook.com/shopmyexchange

Twitter:  https://twitter.com/shopmyexchange

Instagram: @shopmyexchange

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