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Senior Executives Answer Questions at 2017 MSM/GM Conference

By Lisa Moak / March 16, 2017 / 0 Comments

Exchange managers and senior leaders descended upon Frisco, Texas, March 7-10 for the annual 2017 MSM/GM Conference. The theme this year was “Front Line Family,” celebrating the Exchange core value Family Serving Family and the support we give to troops at the tip of the spear.

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Decorated Veteran Noah Galloway Speaks at the MSM/GM Conference

By Lisa Moak / March 16, 2017 / 0 Comments

Noah Galloway was the closing speaker at the 2017 MSM/GM Conference. A former soldier and disabled vet, he is now a motivational speaker and extreme sports enthusiast. Galloway was injured during a tour in Iraq, losing his left arm above the elbow and left leg above the knee, but that hasn’t stopped him from competing on Dancing with the Stars, and American Grit.

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2017 MSM/GM Conference: Photos from Event

By Lisa Moak / March 16, 2017 / 0 Comments

There were plenty of picture perfect moments to remember at this year’s MSM/GM Conference. Scroll through a few of our favorite photos to see the managers who attended.

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MSM/GM Special Presentation: Ken Brewington

By Lisa Moak / March 16, 2017 / 0 Comments

Western Region SVP Ken Brewington is retiring after 39 years with the Exchange. Director/CEO Tom Shull welcomed Ken and his family onstage at the 201 7 MSM/GM Conference for a special presentation. Watch the presentation and Ken’s inspirational speech.

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MSM/GM Conference Featured Videos

By Lisa Moak / March 9, 2017 / 0 Comments

Exchange managers and senior leaders throughout the world gathered in Dallas for the 2017 MSM/GM Conference. The four day conference (March 7-10) brings together the Exchange family to collaborate and learn about our strategic focus for 2017. It also gives seasoned managers a chance to meet and greet the new faces in the family, learn tips from one another…

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Best Exchanges of 2016 Announced at MSM/GM Conference

By Lisa Moak / March 7, 2017 / 0 Comments

At the 2017 MSM/GM conference, Exchanges were awarded for their hard work in 2016, adding to the dividend while providing exceptional customer service. Featured photos of the winners of the Director/CEO’s Cup, COO X Award, Global Connections Award, Exchange Protection Plan (EPP) Award, Services Cup and Family Serving Family Award can be viewed above. (Hover over the picture…

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PDF Version of the Exchange Post: April 2017

By Lisa Moak / March 2, 2017 / 0 Comments

Click here to view the latest Exchange Post in PDF format

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Veterans Online Shopping Benefit—Our Success Depends on You

By Tom Shull / March 1, 2017 / 0 Comments

As the launch of the Veterans online shopping benefit approaches Nov. 11, each Exchange associate plays a vital role in welcoming approximately up to 15.5 million Veterans back to their military family. Years of effort to recognize the service of all honorably discharged Veterans will finally pay off on Veterans Day, when shopmyexchange.com begins offering the first new benefit to Veterans since 1953.

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Veterans Online Shopping Benefit FAQ

By Lisa Moak / March 1, 2017 / 7 Comments

These questions and answers provide you with important information to help you become
ambassadors for the Veterans online shopping benefit.

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Exchange Working Groups, Working for Veteran Online Shopping Benefit Success

By Lisa Moak / March 1, 2017 / 0 Comments

Adding 15.5 million shoppers to the Exchange customer base this coming November will be no small task. We need to ensure online and logistics are ready for the undertaking, plus we need the appropriate message to welcome and educate returning customers, some of whom have not shopped with the Exchange for years.

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