Monthly archive

March 2017

Decorated Veteran Noah Galloway Speaks at the MSM/GM Conference

Noah Galloway was the closing speaker at the 2017 MSM/GM Conference. A former soldier and disabled vet, he is now a motivational speaker and extreme sports enthusiast. Galloway was injured during a tour in Iraq, losing his left arm above the elbow and left leg above the knee, but that hasn't stopped him from competing on Dancing with the Stars, and American Grit. Keep Reading

MSM/GM Conference Featured Videos

Exchange managers and senior leaders throughout the world gathered in Dallas for the 2017 MSM/GM Conference. The four day conference (March 7-10) brings together the Exchange family to collaborate and learn about our strategic focus for 2017. It also gives seasoned managers a chance to meet and greet the new faces in the family, learn tips from one another and create the synergy needed to fulfill our mission of supporting Soldiers, Airmen and their families wherever they go. The following videos were featured on the first day of the conference and infused the crowd with energy as they kicked off four days of learning and networking. MSM 2017 Opening 2017 MSM State of the Exchange Tip of the Spear     Keep Reading

Best Exchanges of 2016 Announced at MSM/GM Conference

At the 2017 MSM/GM conference, Exchanges were awarded for their hard work in 2016, adding to the dividend while providing exceptional customer service. Featured photos of the winners of the Director/CEO’s Cup, COO X Award, Global Connections Award, Exchange Protection Plan (EPP) Award, Services Cup and Family Serving Family Award can be viewed above. (Hover over the picture to read names of the winning stores and associates accepting the awards.) Awardees are listed below.  Director/CEO Cup The Director/CEO Cup is the most coveted award of the year. The Exchange categories are small, medium, and large. The winners excelled in expert customer service, leadership, business results, and community support. These Exchanges were also endorsed from their local commanders for their partnership and engagement. Small Exchange: Selfridge ANG… Keep Reading

Veterans Online Shopping Benefit—Our Success Depends on You

As the launch of the Veterans online shopping benefit approaches Nov. 11, each Exchange associate plays a vital role in welcoming approximately up to 15.5 million Veterans back to their military family. Years of effort to recognize the service of all honorably discharged Veterans will finally pay off on Veterans Day, when begins offering the first new benefit to Veterans since 1953. Keep Reading

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