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By Lisa Moak / April 3, 2017 / 0 Comments

Click here to view PDF: April 2017

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‘Extreme Ownership’ Will Ensure Veterans Online Shopping Benefit Success

By Tom Shull / April 1, 2017 / 0 Comments

At the Exchange, from associates at headquarters to sales associates in the field, “extreme ownership” should describe the posture we all take to ensure the rollout of the Veterans online shopping benefit is a success. The reasons failure is not an option are substantial.

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Omni Channel SVP Mickey Bradford on Delivering a Complete Customer Experience

By Lisa Moak / April 1, 2017 / 0 Comments

Michael “Mickey” Bradford is the SVP of the new Omni Channel Directorate established January.The Exchange Post sat down with Bradford to learn more about the directorate and his plans for the future in this month’s executive profile.

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What is Veterans Online Shopping Benefit and What Does it Mean to the Exchange?

By Lisa Moak / April 1, 2017 / 0 Comments

The new Veterans online shopping benefit allows honorably discharged Veterans, regardless of how long they served in the armed forces, to shop on the Exchange’s website, www.shopmyexchange.com, and websites of our sister exchanges. This new policy, which the Pentagon approved this past January, is expected to bring about 13 million Veterans back home to the Exchange family, starting this Veterans Day, Nov. 11.

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Elevating the Customer Experience with Services, Food and Fuel

By Simone Scott / April 1, 2017 / 0 Comments

The Services, Food & Fuel Directorate is a vast network that includes all third-party businesses, vending machines, gift shops, salons, restaurants, movies, Express gas pumps, and lunches in Department of Defense schools overseas.

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Our Bakeries Feed Troops’ Spirits

By Julie Mitchell / April 1, 2017 / 0 Comments

The Exchange takes care troops serving overseas through its four bakeries—three in the Pacific and one in Germany—that produce fresh-baked goods made with American flour, so the bread, buns, rolls, tortillas, cakes, doughnuts and other treats taste just like they do back home.

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Ship from Store: Getting Products to Online Shoppers Faster and More Effectively

By Conner Hammett / April 1, 2017 / 0 Comments

The Exchange is revolutionizing the way it delivers shopmyexchange.com orders to service members and their families.

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Exchange Military Brats

By Lisa Moak / April 1, 2017 / 0 Comments

Linda Bailey HQ / IT-Gov Intrusion Detection & Prevention Information Technology You are requesting Military Brat to write to guys, well that’s me. As a military brat my favorite place to go was the Shoppette. I had great memories of running there after school to get a snack.  Then when I graduated from high school, went…

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SVP Jami Richardson Tells Her Family Story

By Lisa Moak / April 1, 2017 / 0 Comments

Exchange Credit Program SVP Jami Richardson has been with the Exchange 29 years. She left her home in Indiana after college to work at HQ Dallas, Texas. Far from family and friends, Richardson found a new sense of family at the Exchange. But this family serving family story actually began decades before she came to Texas as a field accountant.…

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This Exchange General Manager Provides For His Communities’ Shopping and Spiritual Needs

By Steve Smith / April 1, 2017 / 0 Comments

Learn how General Manager Daniel Wise also serves his Jewish “family” at Fort Sill, Okla. – and why he doesn’t expect anything in return.

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