Monthly archive

September 2017

Family Serving Family/News

Exchange Ready to Send Support to Puerto Rico Following Hurricane Maria

At a time of uncertainty for those in the path of Hurricanes Maria, Irma and Harvey, the Army & Air Force Exchange Service’s unique capabilities were on full display, from its distribution centers to its stores, in support of service members, their families and first responders. While other retailers closed up shop, the Exchange sent support by air, land and sea to those who needed it most. Keep Reading

Four Core Competencies for Effective Leaders

During the past several Exchange Post articles, and more recently in my monthly “Taking Care of People is Good for Business” messages, you may have noticed a focus on the need for us to further develop our competencies as we improve ourselves to be even more effective. People who have the best competencies have what I like to refer to as the “It Factor;” they exhibit traits that stand out from the crowd. Whether assisting customers, setting a planogram, managing a refund or developing a new program, we all contribute, but it is those who make the ordinary extraordinary who raise the game of everyone around them. These are the people with the “It Factor” who take the time to invest… Keep Reading

Family Serving Family/News

From an MFE, Five Associates Serve 1,000 Troops at Tip of Spear

Store Manager Mickeal Jenkins has always had a servant’s heart. In April, his passion for serving led him to the tip of the spear in Poland, where he leads a team running a mobile field exchange (MFE) at Bemowo Piskie Training Area. Jenkins and his four associates keep the MFE filled with supplies, food and cold drinks to care for nearly 1,000 U.S. Soldiers serving with NATO’s Enhanced Forward Presence.  Keep Reading

Family Serving Family/News

Exchange Delivers a Lifeline for Soldiers Supporting NATO Mission in Poland

For NATO’s Enhanced Forward Presence in Poland, reminders of home are close at hand thanks to a 53-foot-long Exchange trailer parked on the installation. Since late March, the mobile field exchange (MFE) has brought cold drinks, microwavable meals and supplies—even TVs and Xboxes—to U.S. Soldiers with Battle Group Poland just 100 miles from the Russian border. Keep Reading

Family Serving Family/News

General Manager’s Goal to Inspire Associates— ‘If I Can Do It, You Can Do It’

In early 2004, Mikel Hunter was a security guard in at Mainz-Finthen, Germany, standing watch over the gate near the housing area that was home to Exchange associates at the Europe Region headquarters in Wiesbaden. This July, Hunter’s career came full circle. Thanks to tenacity and leaders who believed in him, he’s now general manager of the Wiesbaden Exchange. Keep Reading


Exchange Takes People’s Choice Award at Great American Trucking Show

For the second year in a row, the Exchange fleet has taken top awards at the Great American Trucking Show (GATS) in Dallas. The event allows the Exchange to show off our fleet while also focusing on recruitment. The Exchange fleet took home the prestigious People’s Choice Trophy and 2nd place in the Company Working Combo Class. Dayton Motor Vehicle Operator Bradley Wacks and the Waco DC, spent several weeks preparing the entries, a 2016 International tractor with 126,000 miles on the odometer and trailer, to make them show worthy. Besides recruitment, an important purpose for the entry this year was to communicate the Veterans online shopping benefit. The Exchange team handed out hundreds of fliers to GATS attendees so… Keep Reading

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