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JBSA-Fort Sam Houston Breaks Ground on New Exchange Shopping Center

By Julie Mitchell / October 13, 2017 / 0 Comments

Leaders from the Army & Air Exchange Service, the 502nd Air Base Wing, U.S. Army Medical Command and Joint Base San Antonio-Fort Sam Houston took the first steps in making a new $54 million Exchange shopping center a reality during a groundbreaking ceremony Oct. 13.

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Exchange Team Shows Heart and Resilience in the Wake of Devastating Hurricanes

By Lisa Moak / October 5, 2017 / 0 Comments

Exchange capabilities and steadfast support have been on display in the past few months as our Nation has faced three devastating hurricanes, almost back to back.

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Commissaries Begin Accepting the MILITARY STAR Card

By Julie Mitchell / October 5, 2017 / 0 Comments

To offer greater convenience to service members and their families and further strengthen funding of critical military Quality-of-Life programs, the military exchanges’ Exchange Credit Program is expanding acceptance of the MILTARY STAR card to Commissaries around the world. Leaders from the Defense Commissary Agency and the exchanges gathered at the Fort Lee Commissary, the first location to accept the card, to officially kick off the rollout during a ceremony Oct. 5.

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View the PDF file of the October Exchange Post

By Lisa Moak / October 2, 2017 / 0 Comments

Click here to view: October 2017

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Veterans Online Shopping Benefit, E-Commerce Capabilities Drive Transformation in Logistics

By Tom Shull / October 1, 2017 / 0 Comments

For the Exchange’s Logistics Directorate, leaning forward has meant transforming the way our CONUS distribution centers in Virginia, Texas and California operate as they become online fulfillment centers.

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‘I Can’t Thank You Enough For Holding Everything Together’

By Julie Mitchell / October 1, 2017 / 0 Comments

When civilian stores and restaurants in Hurricane Irma’s path closed or ran out of essentials, Exchanges across Florida were typically the last to close and the first to reopen, highlighting the organization’s  unique capabilities and tireless dedication to serving those who serve.

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Dan Daniel Materials Handler Honored as Exchange’s Top Associate with a Disability

By Julie Mitchell / October 1, 2017 / 0 Comments

NEWPORT NEWS, Va. – For Eric Poulin, his strong work ethic, kind spirit and willingness to show others the ropes have made him invaluable to his teammates at Exchange’s Dan Daniel Distribution Center, where he’s worked since 2000. His inspiring tenacity has earned him the Outstanding Department of Defense Employee with a Disability Award. Poulin…

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First Exchange Female to Drive 1 Million Miles Accident Free

By Chris Ward / October 1, 2017 / 0 Comments

When Dianna Williams first began driving an 18-wheeler for the Exchange in 2001, reaching 1 million miles was far from her mind – she was focused on persevering in a male-dominated profession. Today, Dianna is being honored as the Exchange’s first woman driver to reach 1 million accident-free miles.

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Family Serving Family: From Airman to Exchange Associate: ‘It Just Fits’

By Steve Smith / October 1, 2017 / 0 Comments

Marcia Rhodes came home when she came to work at the Exchange.

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Important Hourly Pay Structure Changes

By Lisa Moak / October 1, 2017 / 0 Comments

The face of retail is rapidly evolving due to changes in consumer shopping behavior. Providing an exceptional customer experience is essential to retain our current customers and to attract new shoppers.
These changes require the Exchange to execute innovative compensation programs to recruit and retain high performing customer-focused talent. The Exchange’s hourly associates are on the front lines, providing an exceptional customer experience.

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