At the invitation of the West Point Center for Oral History, Exchange Director/CEO Tom Shull shared his story of service and support to those who are serving and who have served.
During a video interview, the center chronicled Shull’s deep military roots, time at the U.S. Military Academy, Army career, instrumental role in the creation of the Vietnam Veterans Memorial, and extensive retail background.
The oral history video also highlights the turnaround Shull led at the Exchange and his effort to secure the Veterans online shopping benefit, which launched on Veterans Day to welcome home 18 million honorably discharged Veterans with a lifelong online military exchange shopping benefit. The first expansion of exchange benefits in nearly 30 years let our Nation’s heroes know “they are always welcome here,” Shull said.
Learn more about Shull and what drives his passion for service by viewing the Center for Oral History’s video here.
Shull Brings Leadership Lessons to USMA
Exchange Director/CEO Tom Shull’s passion for serving recently brought him back to his alma mater, the U.S. Military Academy, where he was invited to share leadership lessons with Cadets.
During his military career, Shull taught leadership at USMA for two semesters. In January, Shull shared business and management insights related to the Exchange’s turnaround with Capt. Steve Fennessy’s class on Fundamentals of Accounting (Business Management Program).
Shull also spoke with Cadets in the West Point Leadership Center’s Black & Gold Forum, imparting lessons from his time in the Army and the commercial sector.
“Think about what you don’t know and how you can find out the facts,” Shull told Cadets. “Don’t be embarrassed to ask for advice. Be ready to listen. In the heat of the battle, that’s when listening