Jewel of New System Installed at HQ’s Specialized DC

in Directorates/Regions/News by
David Adams, director of IT Omni Channel–Logistics Services, stands in HQ’s Specialized Distribution Center, which received a new warehouse management system this month. “This best-in-class system incorporates state-of-the-art technology and lets us manage every aspect of our warehouses, even at our smaller DCs such as the SPDC,” Adams said.
Associate Jennifer Hernandez busily prepares boxes of merchandise to send to the Exchange’s shipper.
Photo by Sgt. 1st Class Tim Meyer

A new warehouse management system at the Specialized Distribution Center (SPDC) will enable the Exchange to use state-of-the-art technology to get jewelry to all stores and online customers around the world quicker and
more efficiently.

The JDA warehouse management system will be installed Feb. 3-4 in the SPDC at the Dallas headquarters. The distribution center, located on the first floor behind closed and locked doors because of all the valuable merchandise, serves all Exchanges and shoppers around the world with fashion and fine jewelry.

The Exchange’s Logistics Directorate in installing warehouse management systems as part of a multimillion dollar Logistics Enhanced Distribution (LED) project. JDA’s software is already installed in California’s West Coast DC, the Waco DC in Texas and Germany’s Germersheim DC. The Dan Daniel DC in Virginia will get the system in 2019.

Besides reducing costs, the warehouse management system aims to speed shipments of merchandise to stores and online orders to customers to retail industry standards and postures the organization as an omni-channel retailer in an intensely
competitive environment.

The robust software allows Exchange distribution centers to better manage productivity, workload and inventory as well as track every product ordered on ShopMyExchange.com, its location in the warehouses and movements throughout receiving, shipping
and packing.

“Installing the JDA warehouse management system in all of our distribution centers will allow us to retire several legacy systems that are more than 30 years old,” said David Adams, director of IT Omni Channel–Logistics Services, who directs the LED program. “This best-in-class system incorporates state-of-the-art technology and lets us manage every aspect of our warehouses, even at our smaller DCs such as the SPDC.”

The Specialized Distribution Center ships on average 1,500 deliveries to stores and online orders a month. The numbers typically quadruple during peak times, such as Valentine’s Day, Mother’s Day and Christmas.

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