Pentagon Military Clothing Store Manager Recognized by Top Military Leaders for Exemplary Service

Karen Anderson shows the coins presented to her recently by the Secretary of the Air Force and the Air Force’s Chief of Staff.

For 29 years, Karen Anderson has built a lasting legacy through the many people she has supported during her Exchange career.

As manager of the Exchange’s Military Clothing Store in the Pentagon, Anderson regularly serves the Department of Defense’s most senior leaders—a tough, rewarding and highly visible responsibility.

Recently, Secretary of the Air Force Heather Wilson and Air Force’s Chief of Staff Gen. David Goldfein presented Anderson with coins for her outstanding rollout of the Operational Camouflage Pattern uniform to 900 Airmen this fall.

According to Anderson, running the Pentagon’s Military Clothing Store is a team effort.

“It’s so humbling to receive an honor like this,” she said. “I don’t accomplish anything without my team and everyone who supports us, so thank you to my senior leaders and all of the MCS buying team.”

‘Passionate about her customers’

Among the accolades Anderson has received through the years include signed pictures from President Obama and First Lady Michelle Obama thanking Anderson for fitting two uniforms for Chief of Staff of the Army Gen. Mark Milley. Gen. Milley, who was nominated by the President in early December to serve as the next Chairman of the Joint Chiefs of Staff, also presented her with a coin.

In total, Anderson has received at least eight coins from Army and Air Force leaders, plus coins from Exchange Director/CEO Tom Shull.

“She is very passionate about her customers and her team,” said Region Vice President Rebecca Santee. “When Fort Meyer needed her assistance, she was ready to step in and make sure customers at the Fort Myer Military Clothing Store were cared for. She truly reflects what the Exchange is about—‘Family Serving Family.’”

Service cornerstone

Serving those who serve has been a cornerstone for Anderson throughout her Exchange career. She’s gone from Burger King at Fort Campbell to Military Clothing Store associate, customer service representative, supervisor, and then positions at Fort Belvoir’s main store.

Anderson continues to feel a special connection to the Warfighters she is proud to support.

“When you are helping them purchase a new uniform and ensuring the proper fit, that makes them, and you, feel good,” Anderson said. “When I see a service member on TV and he or she looks sharp and precise in their uniforms, I feel pride that we helped achieve that look.”



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  1. CMSgt Luis Reyes on January 8, 2019 at 6:43 pm

    Congratulations Karen! Keep up the great work.

    • Steve Smith on January 8, 2019 at 7:23 pm

      CMSgt Reyes:

      Thanks for writing to your Exchange Post about this great Exchange manager.

      Does anybody out there want to comment about Karen? We want to read them. Type your information in the comment box.

      Steve Smith
      Editor, The Exchange Post

  2. JR Chidester on January 10, 2019 at 6:12 pm

    Congrats Karen! It was great working with you when I oversaw the MCS Team here @ HQ. You were always a dedicated manager who always kept the needs of the airmen and soldier first regarding the wear of their uniforms. Obviously, that dedication and work ethic continues today. Congrats again, and well deserved!

    • Steve Smith on January 10, 2019 at 6:19 pm

      Mr. Chidester:

      Thank you for writing to your Exchange Post! I most definitely will pass these comments along to Karen.

      Anybody else out there who would like to comment on this exceptional manager? Type your comments in the comment box!

      Steve Smith
      Editor, The Exchange Post

  3. Mari West on January 18, 2019 at 1:22 am

    Congratulation Karen.
    You might remember me But I work back in 96 in FT Belvoir with you.

    • Steve Smith on January 18, 2019 at 4:31 pm

      Ms. West:

      Thank you very much for writing to your Exchange Post. I’ll pass your comments along to Karen.

      Anybody else out there want to comment about this exemplary manager of our MCS at the Pentagon? We want to read them! Type your thoughts in the comment box for all to see!

      Steve Smith
      Editor, The Exchange Post

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