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Two Years After Launch of Online Exchange Benefit, Veterans Have Saved More Than $6.6 Million In Sales Tax

Army Veteran Francis Cordero Medina learns how to sign up for tax-free shopping at with help from Exchange Veteran Service Organization/Military Service Organization Outreach Manager Jose Hernandez at the VFW Convention this summer.

In the two years since the Army & Air Force Exchange Service welcomed home all honorably discharged Veterans to, the online shopping benefit continues to make a difference.

Nearly 100,000 Veterans have shopped their Exchange online, saving more than $6.6 million in sales tax since becoming eligible for benefits Nov. 11, 2017.

Corporate Communication Manager Leah Mathews and Veteran Service Organization/Military Service Organization Outreach Manager spread the news about the tax-free shopping for Veterans online through the at the VFW’s annual convention this summer.

“It has been such an honor to serve Veterans again over the last two years,” said Exchange Director/CEO Tom Shull, a Vietnam-era Army Veteran who worked to secure the change in Department of Defense policy to give all honorably discharged Veterans shopping privileges at military exchanges online. “This benefit continues to acknowledge their service and sacrifice while reconnecting these heroes to their military community. They remain Soldiers, Airmen, Sailors, Marines and Coast Guard members for life.”

Word about the online benefit is still spreading. Francis Cordero Medina, who served for 10 years in the Army and now lives near San Juan, Puerto Rico, learned she could shop tax-free with military-exclusive pricing this summer.

“This is a big deal,” said Medina, a member of Veterans of Foreign Wars Post 12057. “I have an additional benefit, just like I had when I was in the service. It’s like I’m still part of it—I’m not forgotten.”

Veterans can determine their eligibility to shop at

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