Marisa Wolfe

Call Center

Contact Center Celebrates Serving the Best Customers in the World

By Marisa Wolfe / October 2, 2018 / 4 Comments

From Oct. 1-5 is National Customer Service Week, a time to recognize the demanding—and sometimes thankless—work many in customer service do, but Exchange Contact Center associates see it differently. Find out how.

Read More
Fort Hood Sports Nutrition Shop

Exchange Makes Sports Nutrition a Focus with In-Store Concept Shops

By Marisa Wolfe / September 26, 2018 / 0 Comments

The Exchange is rolling out sports nutrition concept shops with pre- and post-workout supplements, sports drinks, vitamins and high-protein snacks all in one place.

Read More
Camp Humphreys Express

Camp Humphreys Cuts Ribbon on New Exchange Mini Mall

By Marisa Wolfe / September 21, 2018 / 0 Comments

Life for Camp Humphreys’ Soldiers and families at South Korea’s Camp Humphreys just got a little more convenient the unveiling of the Exchange’s Midtown mini mall. Read about what the store is offering.

Read More
Exchange trucker Bradley Wacks is a member of the National Private Truck Council’s Driver Hall of Fame.

Exchange Recognizes, Thanks Associates During Driver Appreciation Week

By Marisa Wolfe / September 10, 2018 / 2 Comments

Exchange drivers go the extra mile for Warfighters and families—and during National Truck Driver Appreciation Week, the organization is doing the same for them.

Read More

MILITARY STAR Card Earns Service Members, Families $27.5 Million in 2017

By Marisa Wolfe / August 23, 2018 / 0 Comments

Exchange shoppers who use MILITARY STAR® cards don’t just save money, they earn it. Find out how.

Read More
Exchange Gives Military Kids a Sneak Peek of New Toys for the Holidays

Exchange Gives Military Kids a Sneak Peek of New Toys for the Holidays

By Marisa Wolfe / June 21, 2018 / 0 Comments

Kids are already making out their wish lists for the holidays, thanks to the Exchange.

Read More
Exchange Makes Durable Medical Equipment Easier to Find for Military Communities

Exchange Makes Durable Medical Equipment Easier to Find for Military Communities

By Marisa Wolfe / June 20, 2018 / 0 Comments

Military shoppers can now turn to the Exchange for braces, fitness bands, crutches and other medical devices that sometimes aren’t covered by health insurance plans.

Read More
In 2017, the Exchange provided $219 million for critical Quality-of-Life programs, such as this playground and equipment for military brats.

Shopping the Exchange Generates $219 Million for Military Quality-of-Life Programs

By Marisa Wolfe / June 4, 2018 / 0 Comments

Read about the $219 million our shoppers generated in 2017 for the military’s critical Quality-of-Life programs.

Read More
Offutt AFB, awarded the Director/CEO Cup in the Small category. Pictured (left to right): Director/CEO Tom Shull; Offutt Exchange General Manager Jerry Shugart; Main Store Manager Patricia Griffin; Chief Operating Officer Dave Nelson; Chief Administrative Officer Phil Stevens; President Ana Middleton; and Chief Master Sgt. Luis Reyes.

From the MSM/GM Conference: And the Winning Stores Are …

By Marisa Wolfe / May 7, 2018 / 8 Comments

Check out which Exchanges were determined to be the Best of the Best.

Read More
Bradley Wacks is now on the Truck Driver Hall of Fame.

Keep on Truckin’ – This Exchange Driver Makes the Hall of Fame

By Marisa Wolfe / May 2, 2018 / 2 Comments

This Exchange trucker is a special breed: he’s now in the Hall of Fame.

Read More