Steve Smith

125 Years of Family Serving Family – Lorraine Arthurs, Merchandising Directorate, HQ

By Steve Smith / July 14, 2020 /

In October 1967, she was one of about 1,000 associates who moved into the new headquarters building in southern Dallas. Fifty-three years later, she is a merchandising assistant in hardlines, working with books and magazines and POSA cards.

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The Exchange at 125: Serving Those Who Served on 9/11

By Steve Smith / July 14, 2020 /

In addition to their regular shifts at their Exchanges, nearly 150 associates from throughout Washington, D.C., worked at a mobile field exchange on the Pentagon grounds after the 9/11 terror attacks. They served more than 2,000 first responders. In New York City, dozens of associates from Brooklyn’s Fort Hamilton staffed mobile field exchanges scattered around…

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The Exchange at 125: Many Famous People Have Visited Our Stores

By Steve Smith / July 13, 2020 /

1954  Then-Vice President Richard Nixon visited the Nouasseur AB Exchange in Morocco. 1959  Comedian George Gobel sampled food from a mobile exchange at McClellan AFB, Calif. 1972  Comedian Bob Hope met shoppers at Japan’s Yokota AB. In 1958, he visited the Yokohama AB exchange. 1977  President Carter visited the Hanscom AFB Exchange 2000  Actor and…

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The Exchange at 125: We Welcomed Home 18.5 Million Veterans with the Homecoming They Deserved

By Steve Smith / July 10, 2020 /

On Veterans Day, Nov. 11, 2017, 18.5 million honorably discharged Veterans, regardless of their years of service, were welcomed home to their military family with online shopping privileges with the Exchange. We spread out the welcome mat for the deserving Veterans after the Department of Defense changed its eligibility policy. Since 2017, more than 125,000…

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The Exchange at 125: Red-Letter July Dates in Exchange History

By Steve Smith / July 10, 2020 /

July 18, 1866 – Congress does away with the corrupt “sutler” system, effective July 1, 1867. July 24, 1876 – The Secretary of War appoints one post trader at every military post, such as these folks at Fort Buford, N.D. July 25, 1895 – War Department General Orders No. 46 directs post commanders to open…

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The Exchange at 125: The Exchange Welcomed Home 4.1 Million Americans to their Exchange.

By Steve Smith / July 9, 2020 /

The Exchange welcomed home disabled Veterans, Purple Heart recipients and certain caregivers—4.1 million Americans— with in-store shopping privileges Jan. 1, 2020. Privileges expanded to all Veterans with service-connected disabilities; Purple Heart recipients; former prisoners of war; and certain caregivers. The extended privileges keep Veterans connected to military communities. Before the expansion, only Veterans with 100%…

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The Exchange at 125: PX, BX Cafeterias Were No Flashes in the Pan

By Steve Smith / July 8, 2020 /

For generations, military families dined in cafeterias, soda fountains and snack bars operated by the Exchange

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The Exchange at 125: We Gave Berlin Residents a Much-Needed Lift

By Steve Smith / July 7, 2020 /

The Exchange served Army pilots during the first crisis of the Cold War.

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The Exchange at 125: Transitioning to a Civilian Leader

By Steve Smith / July 6, 2020 /

The West Point and Harvard Business School graduate and former CEO of consumer and retail companies brought extensive experience to the Exchange during a time of fiscal uncertainty.

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The Exchange at 125: A Famous Private Told Customers About Exchange Benefits

By Steve Smith / July 6, 2020 /

Beetle Bailey loved the Camp Swampy PX.

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