Steve Smith

Camp Zama - Military Star Card

Tell Your Customers About the Great MILITARY STAR Benefits

By Steve Smith / October 1, 2017 /

Help the Exchange finish the year financially strong by asking all customers if they want to pay with their MILITARY STAR cards. Read on about the benefits you can tell them.

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Open Enrollment for Benefits is Almost Here!

By Steve Smith / October 1, 2017 /

For all regular full- and part time associates and other eligible employees, the 2018 Open Enrollment Period to sign up for Exchange benefits is almost here. During the November open enrollment, you should evaluate your insurance needs and make changes as you see fit. Information on insurance programs offered by the Exchange will be mailed…

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Want Lower Doctor Bills? Stay in network

By Steve Smith / October 1, 2017 /

Here’s a big way you can keep your medical bills from breaking the bank.

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October’s Customer Shoutouts: These Associates Rock!

By Steve Smith / October 1, 2017 /

Eileen Copeland Europe Region/Hainerberg, Germany Eileen Copeland at Hainerberg Optometry was exceptionally helpful. With the limited hours offered for doctor’s exams, my family needed to complete eye exams on the Germany economy. I had some difficulty after the exams figuring out what the German doctor had written for my son’s prescription. Eileen went the extra…

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Climate Assessment Surveys Give New Insights on Morale

By Steve Smith / October 1, 2017 /

A new survey developed by the Exchange’s Inspector General’s office seeks to get a picture of associate morale and effectiveness.

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Understanding the Exchange’s Strategic Priorities

By Steve Smith / September 1, 2017 /

The project NextGen, as in “next generation,” is an important component of the Exchange’s 2017 strategic priority: Create a secure, digitally integrated infrastructure to support the Exchange’s corporate growth strategies. Read more about what NextGen means for your store.

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Sergeants, Exchange Partner to Bring Backpacks to Kids

By Steve Smith / September 1, 2017 /

Associates and sergeants at Edwards AFB help children start the school year right. Find out what they did.

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Customer Shoutouts: These Associates Rock!

By Steve Smith / September 1, 2017 /

  Terry Cherry and Christel Mayer Europe Region/Sembach Kaserne, Germany Just a quick note to comment two of your outstanding employees at the Sembach Express, Terry and Christel. I popped in there this morning for my favorite brand of coffee—Dunkin’ Doughnuts—and they were out. Terry checked in the back and there wasn’t any in the…

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Loss Prevention: CAUGHT . . . doing the right things

By Steve Smith / September 1, 2017 /

These associates were CAUGHT by loss prevention, but not for trying to shoplift or steal money out of the cash register. They were caught doing the right things: helping the Exchange cut job-related injuries that could turn costly. Click on the pictures to find out what they were caught doing RIGHT.

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Veteran Managers Named SVPs

By Steve Smith / September 1, 2017 /

Anna Iosefo has been promoted to senior vice president of the Central Region, while Mike Smietana has been named senior vice president of real estate, Director/CEO Tom Shull announced. In their new roles, Iosefo and Smietana will lead strategies of their respective divisions to align with the Exchange’s mission, vision and long-term business objectives, Shull…

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