Steve Smith

June’s Customer Shoutouts: These Associates Rock!

By Steve Smith / June 1, 2017 /

Andrew Turner Europe Region/Grafenwoehr, Germany I wanted to take a minute to comment on an outstanding customer service experience I had with Andrew in the shoe department. He was very knowledgeable and despite having a heavy work flow and attending to other customers, he made sure my questions were answered and went above and beyond…

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VetVerify.org Contact Center Opens

By Steve Smith / May 1, 2017 /

On April 25, VetVerify.org soft-launched to begin authenticating the potentially 13 million Veterans who will be able to use their earned lifelong online military exchange benefit beginning Veteran’s Day 2017.

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New MFEs in Poland Steps Above Older Versions

By Steve Smith / May 1, 2017 /

Find out how much better the new MFEs in Europe are than the ones they replaced.

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Customer Shoutouts: These Associates Rock!

By Steve Smith / May 1, 2017 /

Meribeth Chadwell Overseas Region/Viseck, Germany At the Vilseck laundry and dry cleaning, many thanks to Maribeth for always providing wonderful customer service. Maribeth always greets me by name and with a smile. She is professional, yet personable. She is an asset and wonderful person. Thank you, Maribeth! Marsylyn Yoshida and Chiaki Ohkubo Overseas Region/Misawa AB…

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Exchange Ends 57-Year History at Warehouse

By Steve Smith / May 1, 2017 /

After 57 years, Germany’s Giessen Distribution Center was recently vacated after the new Germersheim Distribution Center opened February.

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Incentives Make Money for You

By Steve Smith / May 1, 2017 /

Earn money by taking a medical test. Find out how.

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These Booklets Have All Your Answers

By Steve Smith / May 1, 2017 /

For every Exchange benefits plan, there’s a booklet, or brochure or flyer that explains everything.

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Associates CAUGHT . . . Doing the Right Thing

By Steve Smith / May 1, 2017 /

These associates carry out the Exchange core value “The courage to use good judgment” by performing their jobs safely. They’re saving the Exchange hundreds of thousands of dollars in lost work time and other costs associated with injuries. Click on their pictures to find out what they did.

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Why Pay More When the Quality is the Same?

By Steve Smith / May 1, 2017 /

Why pay $15,000 for a colonoscopy at a hospital when the same colonoscopy at a digital imaging center is $5,000 cheaper and just as reliable?

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50th Anniversary Picture

Celebrating a Half-Century in Dallas

By Steve Smith / May 1, 2017 /

50 years in Dallas! See what some folks are doing.

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