MSM/GM Conference Special Edition

Watch All The Videos from the MSM/GM Conference!

By Steve Smith / May 24, 2019 / 0 Comments

From what’s happening in eCommerce to our service to troops at the tip of the spear, everything is here. Happy viewing!

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MSM award winners

Watch the MSM/GM Wrap-Up Video!

By Steve Smith / May 13, 2019 / 0 Comments

What happened at the MSM/GM conference? Everything is here.

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Central Region managers enjoy a break at the MSM/GM Conference near Dallas.

Check out Flickr Pictures from the MSM/GM Conference

By Steve Smith / May 9, 2019 / 0 Comments

More than 200 photos in the Exchange Flickr album.

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Best of the Best: Which Exchanges Walked Away with the X Award, Services Cup and Other Awards?

By Marisa Wolfe / May 9, 2019 / 0 Comments

“The recognition they receive with these awards is beyond deserving for their extraordinary efforts.”

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New Videos! Watch Our Mission Come Alive at MSM/GM

By Marisa Wolfe / May 7, 2019 / 6 Comments

Where have we gone to the tip of the spear? What about our strategic priorities? How about “the numbers?”

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MSM award winners

And the Director/CEO Cup Goes To …

By Marisa Wolfe / May 6, 2019 / 12 Comments

“The Director/CEO Cup celebrates the hard work and dedication of our teams on the front lines of customer service.”

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Exchange Director/CEO Tom Shull speaks to the MSM/GM Conference. He is flanked by Chief Operating Officer Dave Nelson, President and Chief Merchandising Officer Ana Middleton, and Senior Enlisted Advisor CMSgt Luis Reyes.

BREAKING NEWS: Fighting for Warfighters: Exchange Celebrates Industry-Leading Turnaround at MSM/GM Conference

By Marisa Wolfe / May 6, 2019 / 0 Comments

“Words cannot begin to describe how grateful I am to be a part of this great organization. It is an honor to be in your corner as we fight the good fight for those who serve.”

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Exchange Leaders discuss the Exchange's Commitment to hiring 50,000 Veterans and Military Spouses by 2020

Hiring: Exchange Reaffirms Commitment To Hiring 50,000 Veterans, Military Spouses by 2020

By Julie Mitchell / May 7, 2018 / 5 Comments

The Exchange is reaffirming its commitment to hiring 50,000 Veterans and military spouses by 2020.

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Offutt AFB, awarded the Director/CEO Cup in the Small category. Pictured (left to right): Director/CEO Tom Shull; Offutt Exchange General Manager Jerry Shugart; Main Store Manager Patricia Griffin; Chief Operating Officer Dave Nelson; Chief Administrative Officer Phil Stevens; President Ana Middleton; and Chief Master Sgt. Luis Reyes.

From the MSM/GM Conference: And the Winning Stores Are …

By Marisa Wolfe / May 7, 2018 / 8 Comments

Check out which Exchanges were determined to be the Best of the Best.

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MSM 2017 Panel

Senior Executives Answer Questions at 2017 MSM/GM Conference

By Lisa Moak / March 16, 2017 / 0 Comments

Exchange managers and senior leaders descended upon Frisco, Texas, March 7-10 for the annual 2017 MSM/GM Conference. The theme this year was “Front Line Family,” celebrating the Exchange core value Family Serving Family and the support we give to troops at the tip of the spear.

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