MSM/GM Conference Special Edition

MSM 2017

Decorated Veteran Noah Galloway Speaks at the MSM/GM Conference

By Lisa Moak / March 16, 2017 /

Noah Galloway was the closing speaker at the 2017 MSM/GM Conference. A former soldier and disabled vet, he is now a motivational speaker and extreme sports enthusiast. Galloway was injured during a tour in Iraq, losing his left arm above the elbow and left leg above the knee, but that hasn’t stopped him from competing on Dancing with the Stars, and American Grit.

Read More

2017 MSM/GM Conference: Photos from Event

By Lisa Moak / March 16, 2017 /

There were plenty of picture perfect moments to remember at this year’s MSM/GM Conference. Scroll through a few of our favorite photos to see the managers who attended.

Read More
Ken Brewington

MSM/GM Special Presentation: Ken Brewington

By Lisa Moak / March 16, 2017 /

Western Region SVP Ken Brewington is retiring after 39 years with the Exchange. Director/CEO Tom Shull welcomed Ken and his family onstage at the 201 7 MSM/GM Conference for a special presentation. Watch the presentation and Ken’s inspirational speech.

Read More

MSM/GM Conference Featured Videos

By Lisa Moak / March 9, 2017 /

Exchange managers and senior leaders throughout the world gathered in Dallas for the 2017 MSM/GM Conference. The four day conference (March 7-10) brings together the Exchange family to collaborate and learn about our strategic focus for 2017. It also gives seasoned managers a chance to meet and greet the new faces in the family, learn tips from one another…

Read More
MSM Commanders Cup

Best Exchanges of 2016 Announced at MSM/GM Conference

By Lisa Moak / March 7, 2017 /

At the 2017 MSM/GM conference, Exchanges were awarded for their hard work in 2016, adding to the dividend while providing exceptional customer service. Featured photos of the winners of the Director/CEO’s Cup, COO X Award, Global Connections Award, Exchange Protection Plan (EPP) Award, Services Cup and Family Serving Family Award can be viewed above. (Hover over the picture…

Read More
Mike Howard honored at MSM/GM 2016

Mike Howard Honored at MSM/GM Conference

By Lisa Moak / April 29, 2016 /

The 2016 MSM/GM came to a bittersweet end on Thursday, April 28. Director/CEO Tom Shull honored President/COO Mike Howard as Mike finished out his last MSM/GM conference with the Exchange.

Read More

Watch Taya Kyle Speak at MSM/GM Conference

By Lisa Moak / April 28, 2016 /

Taya Kyle, widow of US Navy SEAL Chris Kyle, author of “American Wife” and military veteran’s family activist, speaks to the Exchange managers at the 2016 MSM/GM Conference. Taya’s moving presentation touched upon four principles: Love, War, Faith, and Renewal.

Read More
MSM/GM 2016

Top Execs Answer Questions from GMs

By Lisa Moak / April 26, 2016 /

Passion for the Exchange brand and for serving those who serve was the theme at the Monday morning opening of the 2016 MSM/GM conference. More than 600 main store managers, general managers and others from around the world attended the conference in Frisco, Texas. EVP/Chief Merchandising Officer Ana Middleton, sporting her Exchange brand faux tattoo, challenged attendees to be “passionate about our brand” as she kicked-off the event. Ana then turned the mic over to Director/CEO Tom Shull, and the excitement began.

Read More
CEO/Director's Cup Large Store Winner: Puerto Rico-Eastern Region; General Manager Nicholas Nguyen and Main Store Manager Rochelle Tolentino

Best Exchanges of 2015 Announced

By Steve Smith / April 26, 2016 /

Featured photos are the winners of the COO X Awards and the CEO/Director’s Cup Awards. Hover over the picture to read names of the winning stores and associates accepting the awards. All awardees are listed below…

Read More

Watch Inspiring MSM/GM Videos

By Ryan Smith / April 25, 2016 /

Watch the inspiring Exchange Videos shown at the 2016 MSM/GM conference. Watch “A State of the EXCHANGE” from ExchangeAssoc on Vimeo. “Lead From Where You Are” from ExchangeAssoc on Vimeo. “2015 Exchange By The Numbers” from ExchangeAssoc on Vimeo.

Read More