News

These Associates Rock! Customer Shoutouts for August!

By Steve Smith / August 14, 2019 / 0 Comments

These associates set the standard for customer service. Can you emulate them?

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Exchange HQ Expected to Save At Least $142,000 a Year with New Lighting

By Steve Smith / August 14, 2019 / 0 Comments

“We would need $3 million in annual sales to cover the costs of four to five generations of old fluorescent technology.”  

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Thinking Outside the Classroom: Contact Center Training Goes Virtual

By Marisa Wolfe / August 14, 2019 / 0 Comments

“With the virtual training, you can go at your own pace. You can stop it, pause it, rewind it.”

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New Lunch Options at JB Andrews and Anacostia-Bolling Meet Warfighters’ Changing Needs

By Alexandra Pirkle / August 13, 2019 / 0 Comments

FOODA brings local brand-name and mom-and-pop restaurants to the installations for lunch daily.

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‘Better for Veterans’: Exchange Named a 2020 Military Friendly® Employer

By Alexandra Pirkle / August 13, 2019 / 0 Comments

“We strive to be the employer of choice for our Veterans and family members.”

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‘Euphoria’ – Dan Daniel Associates Honored for Life-Saving Aid to Co-Worker

By Steve Smith / August 12, 2019 / 4 Comments

“This dear co-worker is alive. Nobody can take away that euphoria.”

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Rewarding in Romania: ‘I Could See the Smile on the Soldiers’ Faces’

By Steve Smith / August 12, 2019 / 0 Comments

Angela Morson has just three words for associates thinking about deploying: “Go for it!”

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Cadets CPT Christian Falk and Thomas Bordeaux

From West Point to Dallas: Cadets Wrap Up Internships with Exchange

By Marisa Wolfe / August 9, 2019 / 0 Comments

“Having TJ and CJ here with us this summer was truly special—they are exceptional Cadets,” said Director/CEO Tom Shull, a West Point graduate.

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New Technology Brings Smoother, Cost-Efficient Flow of Merchandise Through Dan Daniel DC

By Steve Smith / August 7, 2019 / 0 Comments

The Exchange continues to “optimize the supply chain.”

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To Excite Customers, This Firestone Waiting Room is Actually a Museum

By Steve Smith / August 7, 2019 / 0 Comments

“You should see their faces light up when I put an old steel mess tray in their hands . . . priceless!” 

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