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Directorates/Regions

Shull Named a Leader to Watch in 2018

The Exchange is kicking off 2018 with recognition from an industry leading magazine dedicated to the critical issues and topics confronting senior retail managers. This month, Retail Leader named Exchange Director/CEO Tom Shull one of 18 leaders to watch in 2018, heralding him as a “servant of those who serve(d).” The publication acknowledged Shull for leading the charge to welcome home all honorably discharged Veterans with a lifelong online military exchange shopping benefit, which launched on Veterans Day. “Being described as a ‘servant of those who serve(d)’ is a testament to the passion and dedication of the entire Exchange team,” Shull said. “Each of us is privileged to do our part to serve the best customers in the world. It… Keep Reading

Holiday Spirit Abounds at Puerto Rico Exchange

Puerto Rico is still recovering after suffering double blows from Hurricanes Irma and Maria. Power, water and other necessities have been in short supply. Delivering live Christmas trees to the island would be difficult, but the Fort Buchanan Exchange team and Logistics were undeterred as they worked hard to ensure customers had the merchandise they needed for a holly, jolly, holiday. Fort Buchanan received four containers of Christmas trees in December. Associates worked quickly to unload the trees, handing them directly to customers who were lined up waiting for the shipment. General Manager Nick Nguyen explained the importance of the tree delivery to Fort Buchanan: “The Exchange is the only place on the island that offers live Christmas trees this… Keep Reading

Directorates/Regions/News

Exchange Spreads Holiday Cheer to Newest Military Members

JOINT BASE SAN ANTONIO-LACKLAND – Airman Basic Alissia Bert browsed racks of jackets, shirts and pants at the Joint Base San Antonio-Lackland Exchange, looking for a special gift to send to her 3-year-old son, Darton, back home in Oklahoma City. Bert, 20, is in her seventh week of Air Force Basic Military Training. She hasn’t seen Darton since she reported to Lackland in October. This year, she’s spending the holidays away from him. Bert and 3,800 trainees were treated to holiday cheer Dec. 2 at the Lackland Exchange, which opened extra early just for them. Typically, trainees are not allowed to visit the Exchange or do much beyond their rigorous assignments. “This is such a stress reliever,” Bert said, who… Keep Reading

The Exchange Ranks Second Among Major Electronic Retailers

A new survey confirms the PowerZone provides industry-leading value to our Nation’s heroes who have earned the right to shop their Exchange. In the latest Consumer Reports’ reader ranking of electronics retailers, ShopMyExchange.com placed second (up from eighth last year), while the Exchange’s brick-and-mortar Main Stores jumped nine spots ahead of last year to finish second among all other competitors. Both rankings are the highest the Exchange has achieved! Keep Reading

Directorates/Regions/News

Making Holidays Special Overseas

Military members and their families face many challenges during their time in service. One of those is being stationed in a foreign country during the holidays, more so when that country may not share the same holiday traditions they are accustomed to stateside. Keep Reading

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