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Family Serving Family

Exchange Team Shows Heart and Resilience in the Wake of Devastating Hurricanes

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Exchange capabilities and steadfast support have been on display in the past few months as our Nation has faced three devastating hurricanes, almost back to back.

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‘I Can’t Thank You Enough For Holding Everything Together’

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When civilian stores and restaurants in Hurricane Irma’s path closed or ran out of essentials, Exchanges across Florida were typically the last to close and the first to reopen, highlighting the organization’s  unique capabilities and tireless dedication to serving those who serve.

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Dan Daniel Materials Handler Honored as Exchange’s Top Associate with a Disability

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NEWPORT NEWS, Va. – For Eric Poulin, his strong work ethic, kind spirit and willingness to show others the ropes have made him invaluable to his teammates at Exchange’s Dan Daniel Distribution Center, where he’s worked since 2000. His inspiring tenacity has earned him the Outstanding Department of Defense Employee with a Disability Award. Poulin will be honored at a ceremony at the Pentagon Washington, D.C., in October. “Eric is truly a role model,” said Dan Daniel Distribution Center Manager Scott Montgomery. “His outstanding work ethic and positive attitude have proven invaluable to the Exchange mission of family serving family.” Star treatment During a ceremony at the distribution center last month, Poulin, 47, received star treatment from Executive Vice President/Chief…

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Exchange Ready to Send Support to Puerto Rico Following Hurricane Maria

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At a time of uncertainty for those in the path of Hurricanes Maria, Irma and Harvey, the Army & Air Force Exchange Service’s unique capabilities were on full display, from its distribution centers to its stores, in support of service members, their families and first responders. While other retailers closed up shop, the Exchange sent support by air, land and sea to those who needed it most.

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From an MFE, Five Associates Serve 1,000 Troops at Tip of Spear

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Store Manager Mickeal Jenkins has always had a servant’s heart. In April, his passion for serving led him to the tip of the spear in Poland, where he leads a team running a mobile field exchange (MFE) at Bemowo Piskie Training Area. Jenkins and his four associates keep the MFE filled with supplies, food and cold drinks to care for nearly 1,000 U.S. Soldiers serving with NATO’s Enhanced Forward Presence. 

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Exchange Delivers a Lifeline for Soldiers Supporting NATO Mission in Poland

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For NATO’s Enhanced Forward Presence in Poland, reminders of home are close at hand thanks to a 53-foot-long Exchange trailer parked on the installation. Since late March, the mobile field exchange (MFE) has brought cold drinks, microwavable meals and supplies—even TVs and Xboxes—to U.S. Soldiers with Battle Group Poland just 100 miles from the Russian border.

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