Family Serving Family

Charles

Family Serving Family: Serving Customers Quickly, Courteously

By Steve Smith / December 1, 2016 /

Charles Brissett at JB Charleston takes “Family Serving Family” and “Serving Those Who Serve” seriously. Find out how he uses those two phrases to treat each of his customers.

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Exchanges Go Above and Beyond During Hurricane Matthew

Exchanges Go Above and Beyond During Hurricane Matthew

By Conner Hammett / December 1, 2016 /

As Exchange associates have done for years during natural disasters, these associates stepped up to the plate when Hurricane Matthew ripped through their areas. Find out what they did for our valued customers.

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A Holiday Feast of Family Serving Family

By Steve Smith / December 1, 2016 /

Junior enlisted service members with dependents at Germany’s Kaiserslautern and Baumholder didn’t go without food over the Thanksgiving holidays, thanks to the Exchange family of bakers in Gruenstadt. The service members received a turkey and 650 meal bags stuffed with Thanksgiving food Nov. 18 as part of the USO’s Thanks for Thanksgiving dinner program. “It…

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Today, Jack Goldman, serves the military community as a cashier at the Panzer Exchange.

After Serving the Country in Three Wars, Panzer Associate Happy to Serve the Military Community

By Conner Hammett / October 31, 2016 /

After retiring from the service and as an ROTC instructor, Goldman looked to work at the Exchange not only as a way to stay busy, but to continue serving the military community.

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Staff Sgt. John Clements, left, and Corp. Landon Beaty, Air Force Mortuary Affairs Operations, assemble a dress blues uniform for a fallen Marine. (U.S. Air Force photo/David Tucker)

Exchange Ensures Dignity, Honor and Respect for Fallen Service Members

By Lisa Moak / October 31, 2016 /

The Exchange provides a service that is by and large unseen by the public, but is extremely important: providing uniform items for fallen service members. The Air Force Mortuary Affairs Operations at the Charles C. Carson Center in Dover, Del., works to ensure dignity, honor and respect to fallen service members of current and past…

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Army Reservist Sophia Henvill served in Operation Desert Storm and now works with the Exchange at Travis AFB.

Proudly Serving the Military Community

By Steve Smith / September 28, 2016 /

Joe, Nancy and Ereneo Copada Joe Copada, his wife, Nancy and father, Ereneo, exemplify the Exchange phrase “family serving family.” The Copadas have served America’s troops and their families for more than 90 years combined. For 30 years, Ereneo, worked in what was then known as the “data processing” department. Joe worked in maintenance and…

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Director/CEO Tom Shull meets with third-country nationals who work in some contingency locations.

Continuing the Spirit of Selfless Service

By Tom Shull / August 30, 2016 /

From Director/CEO Tom Shull Fifteen years ago, the world witnessed unprecedented destruction in New York City and Washington, D.C. In the ensuing months and years, Exchange associates have served with Soldiers, Airmen, Sailors and Marines, exemplifying our motto—We Go Where You Go. On that September morning, then-Washington Office Director Bob Ellis was waiting for a meeting…

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Soldiers pose with an Exchange associate.

Your Story is Important to Us

By Mike Immler / August 30, 2016 /

I urge all associates who have worked for years at the Exchange to tell us your story of working for our great organization—the experiences, sights and fond memories—so we can have a living repository of people whose boots were on the ground and on the front lines of serving the world’s greatest customers.

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15 Years Later, Vivid Memories Remain from Serving Downrange Warfighters

By Steve Smith / August 16, 2016 /

Since the 9/11 terror attacks, more than 4,500 associates have deployed voluntarily to Southwest Asia and the Middle East to serve troops fighting in Afghanistan and Iraq. They returned home with amazing tales of the sights, smells and dangers in lands most Americans only saw on TV. From Ground Zero to Iraq Take Steve Williams, for…

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