News

Wounded Warrior Hires Reach Milestone

By Conner Hammett / June 1, 2017 / 0 Comments

The Exchange reached an important milestone this spring—the hiring of its 1,000th Wounded Warrior since 2010.

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Always Available — eBenefits

By Steve Smith / June 1, 2017 / 0 Comments

Active associates, eBenefits is available right at the tips of your fingers.

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Going on Vacation? Don’t Let Your Lab Tests Slide by the Wayside

By Steve Smith / June 1, 2017 / 0 Comments

Summer means vacation time and travel. If your doctor has ordered lab tests, it’s important to stay on track. This is true whether you’re at home or traveling. Aetna’s preferred national lab, Quest Diagnostics, makes it easy. Locations anywhere You can go for a test even while traveling at Quest’s more than 2,200 patient service…

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Loss Prevention’s CAUGHT Doing the Right Thing

By Steve Smith / June 1, 2017 / 0 Comments

These associates are using one of the Exchange’s core values, “The ability to use good judgment,” by taking loss prevention and safety strategies seriously, thus saving the organization thousands of dollars. Click on each picture to see what they did.

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Retirees: Try These Mypenpay Resources

By Steve Smith / June 1, 2017 / 0 Comments

When logging on to aafesretirement.mypenpay.com for the first time: Select your Social Security number (SSN) as login preference. Enter your SSN with no dashes. Enter the password provided. Select “Login.” Answer three security questions. Enter a personal password between six and 20 characters without special characters. It may contain alphabetical characters, numeric characters or both.…

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June’s Customer Shoutouts: These Associates Rock!

By Steve Smith / June 1, 2017 / 0 Comments

Andrew Turner Europe Region/Grafenwoehr, Germany I wanted to take a minute to comment on an outstanding customer service experience I had with Andrew in the shoe department. He was very knowledgeable and despite having a heavy work flow and attending to other customers, he made sure my questions were answered and went above and beyond…

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Get to Know the Mission and Unique Customers at Fort Drum

By Lisa Moak / June 1, 2017 / 0 Comments

Named in honor of Lt. Gen. Hugh A. Drum, who served in both world wars and was president of the company that managed the Empire State Building. Maj. Gen. Frederick Grant (son of Ulysses Grant) purchased the land in upstate New York in 1908. Originally named Camp Pine, units used the favorable summer climate to…

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Four-Star General Shows His Appreciation at Redstone Arsenal

By Julie Mitchell / May 1, 2017 / 0 Comments

Exchange associates at Redstone Arsenal received a once-in-a-lifetime honor—a challenge coin and sincere words of thanks from GEN Gustave Perna, commander, U.S. Army Materiel Command.

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VetVerify.org – Recognizing the Honorable Service of Our Nation’s Veterans

By Lisa Moak / May 1, 2017 / 0 Comments

Starting May 9, honorably discharged Veterans can ensure their eligibility to shop military exchanges online. Using data received from the Defense Manpower Data Center, Veterans can verify eligibility now and begin shopping on Veterans Day 2017.

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VetVerify.org Contact Center Opens

By Steve Smith / May 1, 2017 / 0 Comments

On April 25, VetVerify.org soft-launched to begin authenticating the potentially 13 million Veterans who will be able to use their earned lifelong online military exchange benefit beginning Veteran’s Day 2017.

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