News

The Importance of the Exchange Blue Shirt

By Michael Brown / August 1, 2017 / 0 Comments

Holloman AFB Store Associate Elena Carter not only understands the meaning of Family Serving Family, she is also aware of the difference her blue Exchange shirt makes on Soldiers, Airmen and their families.

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Check Out Aetna’s New Website

By Steve Smith / August 1, 2017 / 0 Comments

While you’re learning your way around, under the “Stay Healthy” section, you can take your health assessment in one simple sitting. Also under “Stay Healthy,” find information about how you and your family can earn Health Incentive Credits. Associates with individual coverage can earn up to $250 and those who cover dependents can earn up…

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Students Win $29,000 in Scholarships from AREA

By Steve Smith / August 1, 2017 / 0 Comments

Congratulations to these exemplary students for winning $29,000 in college scholarships from the AAFES Retired Employees Association. Since the scholarship program started in 1985, AREA has awarded nearly $716,000 to 337 Exchange dependents who were graduating from high school. Click on each of the pictures to read about the exemplary students.

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The High Cost of Internal Theft

By Steve Smith / August 1, 2017 / 0 Comments

Last year, 1,082 associates stole $832,000 worth of merchandise from Exchange stores. Now, the associates, if convicted, face time in federal prison because the Exchange is part of the U.S. government. Loss Prevention Directorate leaders vow that the remaining losses are actively being pursued by investigators. Sticky-fingered associates face getting fired, risk future employment with…

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Attention: Associates with Prudential Long Term Care

By Steve Smith / August 1, 2017 / 0 Comments

There have been address changes for physical mail and payments. Send all physical mail to P.O. Box 13410, Pensacola, Fla. 32591. Direct premium payments to P.O. Box 12331, Pensacola, Fla. 32591. If Prudential premiums are deducted from your payroll check, you don’t need to take any action.

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Changes Coming to 401(k) Plan

By Steve Smith / August 1, 2017 / 0 Comments

In September and October, funds offered by the Exchange 401(k) Retirement Savings Plan will change. Around Sept. 8, Fidelity will transfer balances in the “Freedom K” Funds to new “Freedom Class K” Funds. The Class K Funds will become the default target date funds for the 401(k) plan. Around Sept. 22, Fidelity will merge Fidelity…

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Whistleblowers: Protected by Law from Retaliation

By Chenelle Husband / August 1, 2017 / 0 Comments

What to blow the whistle on some wrongdoing? Know that federal law protects you from retaliation. Read more.

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August Customer Shoutouts: These Associates Rock!

By Steve Smith / August 1, 2017 / 0 Comments

These associates set the standard for exemplary customer service. Read their customer comments and seek to emulate them with your shoppers.

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LOSS PREVENTION: Caught . . . Doing the Right Thing

By Steve Smith / August 1, 2017 / 0 Comments

Around the world, associates take extra precautions to protect the Exchange’s greatest assets: themselves. From restaurants to the main stores, associates practice good safety measures. Click on the pictures to find out what these associates did to get caught doing the right thing.

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Language not a Barrier for Logistic’s Safety 

By Lisa Moak / August 1, 2017 / 0 Comments

As a worldwide organization, the Exchange employs residents from countries that host our installations. That takes hours of language translation. The opening of the Germersheim Distribution Center is no exception.

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