News

Members of the Veterans Affairs Commission for the City and County of San Francisco salute participants in the annual Veterans day parade in San Francisco, Calif., on Friday, November 11, 2011.

Understanding Exchange Strategic Priorities: Execute the Veterans Online Shopping Benefit

By Lisa Moak / November 1, 2017 /

As the Veterans online shopping benefit launches Nov. 11, we celebrate the hard work Exchange associates have put into accomplishing this monumental task.

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Family Serving Family Has Special Meaning for Associate

By Steve Smith / November 1, 2017 /

Exchange associate Rhea Aguon brings a unique and somber perspective to our core value “Family Serving Family.” The retail business manager in Kuwait/Jordan lost her brother, Army SGT Eugene Aguon, when he was killed in action May 16, 2013, in Kabul, Afghanistan, while escorting a NATO convey.

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These Exchange Veterans Ready for New Customers

By Steve Smith / November 1, 2017 /

Who best to know what Veterans want online than THESE special Veterans.

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Taking Care of Cadets is Her Passion

By Cormeshia Carson / November 1, 2017 /

USAF Academy Logistics Assistant Bonnie Bonnin has more than 40 years of service with the Exchange, a true definition of family serving family. Bonnin has opened her home to, and sponsored more than 70 cadets since starting her career with the Exchange in March of 1982 at K. I. Sawyer AFB in Michigan.

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eCommerce Returns

Distribution Centers Process Online Returns

By Lisa Moak / November 1, 2017 /

With the potential addition of 18.5 million Veteran online customers, the Exchange had to rethink its return process. 

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Meet the Women Driving Exchange Logistics

By Julie Mitchell / November 1, 2017 /

In the Exchange’s Logistics Directorate, three women in key leadership roles are a driving force in the traditionally male-dominated field of military logistics.

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Transportation Management System (TMS) is Now Live!

By Lisa Moak / November 1, 2017 /

The Logistics Directorate launched an industry-leading transportation management system that gives managers better control over costs of inbound shipments from suppliers and tracking of goods from distribution centers to stores.

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Fort Bliss

Fraud, Waste and Abuse: Every Associate a Sensor

By Stephen Groll / November 1, 2017 /

The Exchange Office of the Inspector General compiled data from a recent Fraud, Waste and Abuse (FWA) Survey. We learned a lot from the information associates provided and are happy to share the observations.

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Cheyenne Mountain Air Force Station customers enjoy lunch at the Exchange Subway cart.

Special Team of Associates Serve Deep Inside a Mountain

By Lisa Moak / November 1, 2017 /

Exchange associates work and live all over the world from Thule, Greenland, to the tip of the spear at contigency locations in Poland, but only one special team of associates takes a bus deep inside a mountain and cross two 25-ton blast doors to begin their day at the Cheyenne Mountain Air Force Station.

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Security Officer Finds Himself in Exchange History

By Steve Smith / November 1, 2017 /

As a military police officer at the PX in Bangkok, Thailand in 1973-75, Jack Wrightsil never thought he would one day work at the Exchange headquarters, much less appear in one of the pictures hanging in its museum.

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