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VetVerify.org Contact Center Opens

By Steve Smith / May 1, 2017 /

On April 25, VetVerify.org soft-launched to begin authenticating the potentially 13 million Veterans who will be able to use their earned lifelong online military exchange benefit beginning Veteran’s Day 2017.

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Veterans online shopping benefit

Tell Your Veteran Friends and Family Members About Veterans Online Shopping Benefit

By Lisa Moak / May 1, 2017 /

Starting this Veterans Day, Nov. 11, the Exchange will welcome back to the military family potentially 13 million eligible Veterans, allowing them to shop at shopmyexchange.com regardless of how many years they served in the armed forces. 4 things you can do now Inform Veterans in your families and social circles about the Veterans online…

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KMCC

Services, Food & Fuel: Innovations Improve Customer Experience

By Lisa Moak / May 1, 2017 /

Services, Food and Fuel (SDF) Program Manager Troy Seymour answers questions about the Exchange fuel program and initiatives implemented in 2016, plus what’s in store for 2017.

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New MFEs in Poland Steps Above Older Versions

By Steve Smith / May 1, 2017 /

Find out how much better the new MFEs in Europe are than the ones they replaced.

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Ron McCool and the Exchange team receive a unit’s gratitude for a job well done. On the Exchange mission’s last day, Soldiers line up to thank the Exchange associates for their service at Poland’s Drawsko Pomorskie Training Area.

Team of ‘Tip of the Spear’ Associates Receives Appreciation from Troops

By Brad Nisbett / May 1, 2017 /

Deployment is never easy, yet the rewards of serving men and women of the U.S. armed forces in a contingency location is more than gratifying to the team of volunteer associates at Poland’s Drawsko Pomorskie Training Area (DPTA).

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Kim, Man-So serves a snack at U.S. Army Garrison Yongsan, Korea.

Food Associate ‘Knows Everybody and What They Need’

By Julie Mitchell / May 1, 2017 /

Man-So, Kim, the lone food service worker at the snack shop, has taken care of U.S. and Korean Soldiers at U.S. Army Garrison in Yongsan since September 1979. She began her Exchange career in 1964, at age 19.

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Tornado Sirens Take on New Meaning for General Manager

By Lisa Moak / May 1, 2017 /

During his 10 months in Iraq Templeton witnessed first-hand the importance of our core value Family Serving Family.

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Your Work Area is Equipped for Every Emergency

By Cormeshia Carson / May 1, 2017 /

When Application Developer John Potter found out his coworker and friend had suffered a heart attack at work on March 23, he jumped into action and used the emergency medical training he’d received from the Exchange to begin CPR.

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Leave Sharing Program: Serving Associates in Need

By Lisa Moak / May 1, 2017 /

Under the Voluntary Leave Sharing Program, an eligible U.S. associate with a personal or family medical emergency may request to receive annual leave donations from other U.S. associates.

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Customer Shoutouts: These Associates Rock!

By Steve Smith / May 1, 2017 /

Meribeth Chadwell Overseas Region/Viseck, Germany At the Vilseck laundry and dry cleaning, many thanks to Maribeth for always providing wonderful customer service. Maribeth always greets me by name and with a smile. She is professional, yet personable. She is an asset and wonderful person. Thank you, Maribeth! Marsylyn Yoshida and Chiaki Ohkubo Overseas Region/Misawa AB…

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