Senior Leadership Editorials

Words from Director/CEO Tom Shull: Serving National Guard, Reserve Must Remain a Top Priority

By Tom Shull / October 29, 2018 / 0 Comments

The Exchange team’s dedication to Guard and Reserve is second to none.

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Words from Director/CEO Tom Shull: Where Heroes Win: Through Football, Exchange Scores a Victory 

By Tom Shull / October 22, 2018 / 0 Comments

Exchange TV commercials spotlight the Veterans online shopping benefit during service academy football games on CBS Sports Network.

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Tom Shull: Exchange Leaning Forward to Meet 2018 Strategic Objectives

By Tom Shull / October 16, 2018 / 2 Comments

Director/CEO Tom Shull says the Exchange team at all levels has done a remarkable job in leaning forward to accomplish our seven 2018 strategic priorities.

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Exchange Director/CEO Named to Reserve Officers Association’s Minuteman Hall of Fame

By Julie Mitchell / October 1, 2018 / 0 Comments

Director/CEO Tom Shull is inducted into a very special Hall of Fame.

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From the COO: What Makes the Exchange Stand Out from the Rest

By Dave Nelson / May 2, 2018 / 4 Comments

The Exchange’s passionate associates exemplify our core value Family Serving Family, making the organization stand above the rest in the retail industry.

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In Puerto Rico, Exchange Passion for Serving Those Who Serve Prevails

By Tom Shull / March 1, 2018 / 0 Comments

It has been five months since Hurricane Maria ravaged Puerto Rico. Since then, Exchange associates on the island have exuded…

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2018 Strategic Priorities-A Plan for Continued Success

By Tom Shull / February 1, 2018 / 0 Comments

In the months leading up to the beginning of fiscal 2018, our leadership team focused on priorities to generate maximum value for the Warfighters and families we are honored to serve.

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At West Point, Shull Shares His Legacy of Service

By Julie Mitchell / February 1, 2018 / 0 Comments

At the invitation of the West Point Center for Oral History, Exchange Director/CEO Tom Shull shared his story of service and support to those who are serving and who have served. 

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With 2017 Goals and Strategic Priorities Complete, Exchange Looks Forward to an Even Better 2018

By Tom Shull / January 3, 2018 / 0 Comments

It is truly an honor to be part of this incredible Exchange team as we start a new year. We are leaving behind an extraordinary 2017, which began with the Exchange gaining approval to pursue the Veterans online shopping benefit and ended with record sales after the benefit’s successful launch. We met the challenges of supporting our Warfighters in contingency locations all over the world, including new locations at the tip of the spear in Eastern Europe, Africa and South Korea. The Exchange also sprang into action to quickly move merchandise and manpower to push support to areas devastated by Hurricanes Harvey, Maria and Irma.

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Reflecting on Past Successes and New Opportunities

By Dave Nelson / January 3, 2018 / 0 Comments

January is always a great time to reflect on the successes and challenges of the past 12 months as goals and expectations are set for the coming year. Simply put, January is a clean slate that offers 365 days of opportunities.

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