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President/CMO

Exchange’s Future is Bright — President/CMO Ana Middleton

What are your top priorities as President/Chief Merchandising Officer? I am extremely excited about the future of the Exchange. On Jan. 11, the Department of Defense signed a letter announcing a policy change to allow all honorably discharged veterans to shop the Exchange online. Copies of the memorandum were sent to lawmakers on four House and Senate committees, and if no objections are raised within 30 days, we can launch the Veterans Online Shopping Benefit on Nov. 11—Veterans Day—and welcome home about 15 million shoppers. In my over 30 years with the Exchange, I can arguably say this is the most significant event in my career. It’s a game-changer for the organization and helps ensure the Exchange benefit thrives for… Keep Reading

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