January 2020

Wheels in Motion: Pacific Manager Drives Home Trucking Knowledge to Troops

By Steve Smith / February 5, 2020 /

“Sharing experiences allows each member of the team to learn and grow from others to be better drivers.”

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Teamwork Brings Fashion Shipping to the West Coast DC

By Steve Smith / January 28, 2020 /

Nearly $175 million in fashions are expected to be shipped annually from the two warehouses.

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Loss Prevention Works with DCs, Stores to Protect the Exchange Benefit

By Steve Smith / January 28, 2020 /

“We provide that extra set of eyes.”

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Outdoor Living Seminar: Associates to Learn Tricks of Giving Customers Green Thumbs

By Steve Smith / January 27, 2020 /

“We want our stores to be ready.”

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Words from Director/CEO Tom Shull: How You Strengthened the Exchange Benefit in 2019

By Tom Shull / January 27, 2020 /

Amid the challenges of the ever-changing retail industry—which saw more than 9,300 retail stores close in 2019—you have provided exceptional service to Warfighters and their families.

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Baby Boom: Upgraded Baby Sections Pay Off for the Exchange

By Gabbi Moore / January 24, 2020 /

Locations with new and improved baby sections have experienced a 50% to 60% sales increase.

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Sibling Revelry: Dan Daniel DC Associates Excel Together

By Marisa Conner / January 24, 2020 /

The Brzeskis are a unique trio that exemplifies the Exchange’s core value of Family Serving Family

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Associates Give Favorable Review of Hourly Performance Management Program

By Marcia Rhodes / January 24, 2020 /

The Exchange will continue to recognize high-potential associates and retain top performers while maintaining a competitive edge in the retail industry.

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McConnell MCS helps 94-year-old Vet Prepare for His Great-Grandson’s Graduation from Basic Training

By Steve Smith / January 23, 2020 /

“These are Veterans from what many people call ‘the greatest generation’ who sacrificed much during World War II.”

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IG Will Inspect Program Used to Account for Associates During Disasters

By Yvette Baptiste / January 23, 2020 /

Managers, supervisors and associates, regardless of where they work at the Exchange, must review and update key information on Employee Self-Service.

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