July 29-August 2

ICYMI: The Week that was in the Exchange Post

By Loyd Brumfield / July 31, 2020 /

The Exchange’s 125th anniversary date may have come and gone, but the celebration continues in the Exchange Post with another round of history flashbacks and stories of the associates who bring the core value of family serving family to life. In case you missed it, here’s a look at this week’s rundown in the Exchange…

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The Exchange at 125: D.B. Cooper and the Exchange

By Loyd Brumfield / July 31, 2020 /

On March 22, 1972, Northwest Area Exchange associates operated mobile field exchanges for Soldiers searching for “D.B. Cooper,” an unidentified man who hijacked a Boeing 727 aircraft between Portland, Ore., and Seattle, Wash. He extorted a $200,000 ransom (or $1.2 million in today’s dollars). He—and the money—were never found.  

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125 Years of Family Serving Family – Ron McDuffie, Fort Polk

By Steve Smith / July 30, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family To Ronald McDuffie, family serving family connects him to his roots planted deeply in his father’s military career. The late Henry McDuffie, a career Soldier, set a good example. “I’ve always admired his values to strive to be the best while being…

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The Exchange at 125: Real-Time Help Via Call Centers

By Loyd Brumfield / July 30, 2020 /

In 1992, four people sat around a card table answering phones at headquarters— the Army & Air Force Exchange Service’s first call center, which handled inquiries about the Deferred Payment Plan, the forerunner of today’s MILITARY STAR® card A year later, the call center moved to the first floor of HQ with about 120 associates.…

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The Exchange at 125: From Earthquakes to Hurricanes, Exchange Associates Have Been There

By Steve Smith / July 29, 2020 /

Dating as far back as 1964 when a killer earthquake struck Alaska, Exchange associates have deployed to the destructive scenes left in Mother Nature’s wake to serve those who served with recovery efforts. The disasters include raging forest fires in the Pacific Northwest; floods and volcanic eruptions around the world; 2005’s Hurricane Katrina; 2012’s Superstorm…

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The Exchange at 125: Blasts from the Past

By Loyd Brumfield / July 29, 2020 /

Some exchanges around the world are now just fond memories. Many of them started in the early days of World War II to train Army pilots, but then closed after combat ended. In Texas alone, air bases were once located in Amarillo; Austin; Fort Worth; Laredo; and Army posts in Galveston and Mineral Wells, among…

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125 Years of Family Serving Family – Lisa Piper, Main Store Manager, Goodfellow AFB

By Marisa Conner / July 29, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family Shortly after her 18th birthday, Lisa Piper’s Air Force retiree father took her to the Exchange for some holiday shopping and asked on his daughter’s behalf if they were hiring. After a quick interview, Piper was hired on the spot for seasonal…

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The Exchange at 125: At One Time, the Exchange Couldn’t Sell TVs or Computers

By Steve Smith / July 28, 2020 /

Once upon a time, shoppers couldn’t find televisions or computers for sale anywhere in the Exchanges. Since 1949, the House Armed Services Committee and Department of Defense have regulated what the Exchange can sell. In 1986, the committee gave the Exchange permission to sell computers in 130 computer shops worldwide, which became known as “PowerZones”…

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Watch Now! Numbers Tell the Tale of Serving Those Who Serve

By Loyd Brumfield / July 28, 2020 /

The numbers tell the story of how the Exchange serves military communities around the world. Watch the latest “by the numbers” video here, and see how associates’ efforts make a tangible difference to Soldiers, Airmen, families and Veterans. Catch more ways to celebrate on our 125th anniversary portal and the community Hub.

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The Exchange at 125: Welcoming Hostages Freed from Iran

By Loyd Brumfield / July 28, 2020 /

On Nov. 4, 1979, Iranian college students, who supported the Iranian Revolution, took over the U.S. Embassy in Tehran and held 52 American staff members who worked there hostage. The hostages were freed on Jan. 20, 1981, after 444 days of captivity. Three days later, associates at Germany’s Hainerberg shopping center greeted them as they…

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