Exchange Highlighting Safety and Savings during Holiday Shopping Season

Exchange associate helps shopperDALLAS – Holiday to-do list: find the perfect gifts, look for great savings and stay safe. The Army & Air Force Exchange Service is helping the military community do all three this holiday shopping season.

Since the COVID-19 pandemic hit, the Exchange has pivoted to providing safe, sanitized and secure shopping through evolving circumstances. This holiday season, the Exchange has also transformed its typical operations to allow service members and their families to still enjoy special deals and savings while staying safe.

“In-store or online, Exchange shoppers are encouraged to shop or ship early as our team leverages all possible merchandise sources to ensure service members and their families can get everything on their holiday lists while staying safe,” said Air Force Chief Master Sgt. Kevin Osby, the Exchange’s senior enlisted advisor. “Protecting the force this holiday season is our No. 1 priority.”

During Black Friday weekend, store capacity will be limited and safe distancing enforced. The Exchange’s “Take-A-Ticket” program helps reduce crowds seeking hot items. Shoppers can get a ticket to claim doorbusters like TVs, tablets and cameras with a specific time to come to the store to buy the product. This will eliminate long lines and crowds. (Shoppers should visit their local Exchange’s social media page or contact the store directly for specific information.)

The Exchange also offers contactless shopping with buy online pick-up in store or curbside service. Shoppers who visit will find the same military-exclusive pricing and tax-free savings as well. Shoppers can check out sales online via the weekly sales flyers at

The Exchange’s focus remains on protecting the force with enhanced sanitization measures such as acrylic shields at points of sale, associates disinfecting customer service and sales points multiple times daily, signage and floor decals reminding shoppers to wear face coverings and maintain a safe distance and keeping restaurants open for carry-out service where dine-in service is unavailable.

This is the first holiday shopping season since the Exchange welcomed back 4.1 million disabled Veterans and certain caregivers to in-store shopping privileges on Jan. 1, 2020. All honorably discharged Veterans are eligible to shop the Exchange online tax-free for life at Veterans can learn more by visiting

“Now more than ever, the Exchange is family serving family,” Osby said. “We are steadfast in our commitment to provide Warfighters, past, present and future, a safe, secure and sanitized shopping experience.”

Facebook-friendly version: Holiday to-do list: find the perfect gifts, look for great savings and stay safe and healthy. Learn how the Army & Air Force Exchange Service is helping the military community do all three this holiday shopping season:

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 61st-largest retailer in the United States. Its earnings provided $2.2 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at or follow us on Twitter at


Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or

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