{"id":11165,"date":"2025-03-20T16:52:39","date_gmt":"2025-03-20T16:52:39","guid":{"rendered":"https:\/\/publicaffairs-sme.com\/ExchangePost\/?p=11165"},"modified":"2025-10-28T18:19:14","modified_gmt":"2025-10-28T18:19:14","slug":"conus-pxs-bxs-rolling-out-amazon-returns-pickups","status":"publish","type":"post","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2025\/03\/20\/conus-pxs-bxs-rolling-out-amazon-returns-pickups\/","title":{"rendered":"CONUS PXs, BXs Rolling out Amazon Returns, Pickups"},"content":{"rendered":"

DALLAS <\/strong>\u2013 Army & Air Force Exchange Service shoppers can cross off more of their to-do lists with a trip to the PX or BX as the Exchange and Amazon announced that Amazon customers can now take advantage of package pickup and label-free, box-free returns<\/a> at more than 90 Army, Air Force and Space Force Exchange locations in the continental U.S.<\/p>\n

The new pickup and return options will make shopping at Exchange stores even more convenient for customers and reduces the need for additional shipping boxes, with customers able to simply return the item in the original manufacturer\u2019s packaging.<\/p>\n

\u201cThis collaboration with Amazon adds so much convenience for service members, families, civilians, retirees and other authorized shoppers,\u201d said Air Force Chief Master Sgt. Rich Martinez, the Exchange\u2019s senior enlisted advisor. \u201cThe Exchange is already a community hub. Now Exchange shoppers don\u2019t have to make a separate trip off-installation\u2014they can take care of their Amazon returns and pickups at the Exchange.\u201d<\/p>\n

Shoppers will be able to select their local Exchange as a pickup or return option if their address is on or near the installation. For pickup, once the parcel arrives, customers will receive an e-mail notification with the information needed to retrieve it.<\/p>\n

If a return is needed for an order, Amazon customers can drop-off returns after generating a QR code by visiting the Amazon \u201cYour Orders\u201d page online or in the Amazon Shopping app, clicking \u201cReturn or Replace Items\u201d, and following the prompts. Customers then bring eligible items to the drop-off location in the original manufacturer\u2019s packaging, for it to be packed and shipped at no extra cost.<\/p>\n

Amazon returns and pickups can be completed at the Exchange main store customer service desk.<\/p>\n

Shoppers can find participating Exchange locations here<\/a>.<\/p>\n

Social-media-friendly version:<\/strong> @shopmyexchange is making life easier and more convenient for military communities by accepting Amazon returns and pickups at more than 90 CONUS PXs and BXs. Shoppers can find participating Exchange locations here<\/a>. Read more: https:\/\/wp.me\/p9Q7PG-2U5<\/a><\/p>\n

— 30 —<\/p>\n

Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 52nd<\/sup>-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, the Exchange benefit has provided $15 billion in value to the military community, including through contributions to critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http:\/\/www.shopmyexchange.com<\/a> or follow us on X at https:\/\/x.com\/ExchangePAO<\/a>.<\/p>\n

###<\/p>\n

Media Notes:<\/strong><\/p>\n

For more information or to schedule an interview with an Exchange representative, please contact Chris Ward, 214-312-3861 or wardchr@aafes.com<\/a>.<\/p>\n

Follow the Exchange:<\/p>\n

Facebook:\u00a0 www.facebook.com\/shopmyexchange<\/a><\/p>\n

Twitter:\u00a0 https:\/\/twitter.com\/shopmyexchange<\/a><\/p>\n

Instagram: @shopmyexchange<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

DALLAS \u2013 Army & Air Force Exchange Service shoppers can cross off more of their to-do lists with a trip to the PX or BX as the Exchange and Amazon announced that Amazon customers can now take advantage of package pickup and label-free, box-free returns at more than 90 Army, Air Force and Space Force […]<\/p>\n","protected":false},"author":18,"featured_media":11167,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25],"tags":[160,689,174,107,35],"class_list":["post-11165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press_releases","tag-aafes","tag-amazon","tag-army-air-force-exchange-service","tag-exchange","tag-military"],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2025\/03\/20\/conus-pxs-bxs-rolling-out-amazon-returns-pickups\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"CONUS PXs, BXs Rolling out Amazon Returns, Pickups","url":"http:\/\/publicaffairs-sme.com\/ExchangePost\/2025\/03\/20\/conus-pxs-bxs-rolling-out-amazon-returns-pickups\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/publicaffairs-sme.com\/ExchangePost\/2025\/03\/20\/conus-pxs-bxs-rolling-out-amazon-returns-pickups\/"},"thumbnailUrl":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/03\/Updated-Amazon-Image.png?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/03\/Updated-Amazon-Image.png"},"articleSection":"Press Releases","author":[{"@type":"Person","name":"Chris Ward"}],"creator":["Chris Ward"],"publisher":{"@type":"Organization","name":"The Exchange Newsroom","logo":""},"keywords":["aafes","amazon","army & air force exchange service","exchange","military"],"dateCreated":"2025-03-20T16:52:39Z","datePublished":"2025-03-20T16:52:39Z","dateModified":"2025-10-28T18:19:14Z"},"rendered":"