{"id":2527,"date":"2018-08-08T18:41:59","date_gmt":"2018-08-08T18:41:59","guid":{"rendered":"https:\/\/publicaffairs-sme.com\/ExchangePost\/?p=2527"},"modified":"2018-08-08T18:42:19","modified_gmt":"2018-08-08T18:42:19","slug":"army-air-force-exchange-service-warns-shoppers-about-exchange-inc-scams","status":"publish","type":"post","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2018\/08\/08\/army-air-force-exchange-service-warns-shoppers-about-exchange-inc-scams\/","title":{"rendered":"Army &#038; Air Force Exchange Service Warns Shoppers about \u2018Exchange Inc.\u2019 Scams"},"content":{"rendered":"<p><strong>DALLAS<\/strong> \u2013 The Army &amp; Air Force Exchange Service is warning military shoppers about scammers offering to broker the sale of used cars, trucks, motorcycles, boats and boat engines through the Department of Defense retailer using the name \u201cExchange Inc.\u201d<\/p>\n<p>\u201cThis has been an ongoing issue for several years now, and it has surfaced again where someone is using the Exchange&#8217;s trademarked logo and name without permission to purportedly handle transactions in the United States on behalf of private sellers,\u201d said Air Force Chief Luis Reyes, Exchange senior enlisted advisor.<\/p>\n<p>Unauthorized sources have solicited military shoppers in the past to purchase motor vehicles. (The Exchange does not have the authority to sell vehicles in the continental United States,) More recently, these scammers have attempted to sell boat engines.<\/p>\n<p>Those who are responsible for these fraudulent sales attempts have left consumers with the impression they are doing business with the DoD\u2019s oldest exchange service.<\/p>\n<p>The scammers typically direct potential buyers to use multiple third-party gift cards to pay for purchases. Most recently, scammers required payment using Google Play gift cards. To verify any suspicious payment method requests, military shoppers can call Exchange Customer Service at 800-527-2345.<\/p>\n<p>\u201cOften, the perpetrator cannot be identified because the methods they use are not traceable back to any individual,\u201d Reyes said.<\/p>\n<p>The Exchange operates solely on military installations and via ShopMyExchange.com. The Exchange does not act as a broker in private transactions and does not advertise in classified advertisement or resale websites.<\/p>\n<p>Shoppers who believe that they may have been taken advantage of can file a complaint through the Internet Crime Complaint Center at <a href=\"http:\/\/www.ic3.gov\">www.ic3.gov<\/a>.<\/p>\n<p><strong>Facebook-Friendly Version: <\/strong>The Army &amp; Air Force Exchange Service is warning military shoppers about scammers offering to broker the sale of used cars, trucks, motorcycles, boats and boat engines through the Department of Defense retailer using the name \u201cExchange Inc.\u201d \u00a0Read more:\u00a0<a href=\"https:\/\/bit.ly\/2OSJMaF\">https:\/\/bit.ly\/2OSJMaF<\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">\u2014 30 \u2014<\/p>\n<p>&nbsp;<\/p>\n<p>Since 1895, the Army &amp; Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 61st-largest retailer in the United States. Its earnings provided $2.4 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at\u00a0<a href=\"http:\/\/www.shopmyexchange.com\/\">http:\/\/www.shopmyexchange.com<\/a>\u00a0or follow us on Twitter at\u00a0<a href=\"https:\/\/twitter.com\/ExchangePAO\">https:\/\/twitter.com\/ExchangePAO<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">###<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Media Notes:<\/strong><\/p>\n<p>For more information or to schedule an interview with an Exchange representative, please contact Doug Brodess, 214-312-3393 or <a href=\"mailto:brodessd@aafes.com\">brodessd@aafes.com<\/a><\/p>\n<p>Follow the Exchange:<\/p>\n<p>Facebook:\u00a0\u00a0<a href=\"http:\/\/www.facebook.com\/shopmyexchange\/\">www.facebook.com\/shopmyexchange<\/a><\/p>\n<p>Twitter:\u00a0\u00a0<a href=\"https:\/\/twitter.com\/shopmyexchange\">https:\/\/twitter.com\/shopmyexchange<\/a><\/p>\n<p>Instagram:\u00a0<a href=\"https:\/\/www.instagram.com\/shopmyexchange\/\">@shopmyexchange<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DALLAS \u2013 The Army &amp; Air Force Exchange Service is warning military shoppers about scammers offering to broker the sale of used cars, trucks, motorcycles, boats and boat engines through the Department of Defense retailer using the name \u201cExchange Inc.\u201d \u201cThis has been an ongoing issue for several years now, and it has surfaced again [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":1407,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25,1],"tags":[],"class_list":["post-2527","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press_releases","category-uncategorized"],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2018\/08\/08\/army-air-force-exchange-service-warns-shoppers-about-exchange-inc-scams\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Army &#038; 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In fact, scammers using the name \u201cExchange Inc.\u201d have been attempting to fool Soldiers and Airmen into thinking they are working with the Army & Air Force Exchange Service to\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"Chevron background","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2018\/02\/blue_chevron_pattern-e1570644053322.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2018\/02\/blue_chevron_pattern-e1570644053322.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2018\/02\/blue_chevron_pattern-e1570644053322.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2018\/02\/blue_chevron_pattern-e1570644053322.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":10247,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2024\/04\/04\/be-vigilant-know-how-to-spot-and-avoid-scams-targeting-army-air-force-exchange-service-shoppers\/","url_meta":{"origin":2527,"position":1},"title":"Be Vigilant: Know How to Spot and Avoid Scams Targeting Army &#038; Air Force Exchange Service Shoppers","author":"Travis Day","date":"April 4, 2024","format":false,"excerpt":"DALLAS \u2013 The Federal Trade Commission (FTC) reports consumers lost more than $10 billion to fraud and scams in 2023, up 14% from the previous year. Some of the most common reported scams\u2014phone or social media; online shopping; gift cards; and prizes and sweepstakes\u2014make Army & Air Force Exchange Service\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"Know how to spot and avoid scams that target Exchange shoppers.","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":11981,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2025\/11\/24\/army-air-force-exchange-service-advises-shoppers-to-stay-vigilant-against-online-scams\/","url_meta":{"origin":2527,"position":2},"title":"Army &amp; Air Force Exchange Service Advises Shoppers to Stay Vigilant Against Online Scams","author":"Travis Day","date":"November 24, 2025","format":false,"excerpt":"DALLAS \u2013 As Army & Air Force Exchange Service shoppers gear up for a busy holiday shopping season, it is more important than ever to know how to spot and avoid online shopping scams. When shoppers are rushing or stressed buying for Black Friday, Cyber Week or the winter holidays,\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"Screenshot of ShopMyExchange.com front page advising shoppers to stay vigilant against online scams","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":3848,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2019\/05\/31\/military-shoppers-can-ride-off-in-new-kawasaki-atv-motorcycles-in-exchange-sweepstakes\/","url_meta":{"origin":2527,"position":3},"title":"Military Shoppers Can Ride Off in New Kawasaki ATV, Motorcycles in Exchange Sweepstakes","author":"Sgt. 1st Class Tim Meyer","date":"May 31, 2019","format":false,"excerpt":"DALLAS \u2013 Military shoppers can rev it up this summer with a chance to win one of four vehicles worth $37,546 courtesy of Kawasaki, Monster Energy and the Army and Air Force Exchange Service. In June, July and August, one winner each month will receive a Kawasaki KX250F motorcycle, valued\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2019\/05\/Monster-Kawasaki-Sweeps_Poster-1-e1559320677615.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2019\/05\/Monster-Kawasaki-Sweeps_Poster-1-e1559320677615.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2019\/05\/Monster-Kawasaki-Sweeps_Poster-1-e1559320677615.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":3752,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2019\/05\/06\/a-lucky-military-shopper-can-ride-away-on-a-new-polaris-in-exchange-sweepstakes\/","url_meta":{"origin":2527,"position":4},"title":"A Lucky Military Shopper Can Ride Away on a New Polaris in Exchange Sweepstakes","author":"Marisa Conner","date":"May 6, 2019","format":false,"excerpt":"DALLAS \u2013 Exchange shoppers can get their adrenaline pumping with the Rockstar Polaris sweepstakes. 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