{"id":4190,"date":"2019-08-14T16:55:23","date_gmt":"2019-08-14T16:55:23","guid":{"rendered":"https:\/\/publicaffairs-sme.com\/ExchangePost\/?p=4190"},"modified":"2019-08-14T16:55:23","modified_gmt":"2019-08-14T16:55:23","slug":"exchange-inc-vehicle-scams-leaving-service-members-feeling-overheated","status":"publish","type":"post","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2019\/08\/14\/exchange-inc-vehicle-scams-leaving-service-members-feeling-overheated\/","title":{"rendered":"\u2018Exchange Inc.\u2019 Vehicle Scams Leaving Service Members Feeling Overheated"},"content":{"rendered":"<p><strong>DALLAS \u2013 <\/strong>According to a recent Better Business Bureau study, service members are more susceptible to fraud than average consumers. In fact, scammers using the name \u201cExchange Inc.\u201d have been attempting to fool Soldiers and Airmen into thinking they are working with the Army &amp; Air Force Exchange Service to broker the sale of used cars, trucks, motorcycles, boats and boat engines.<\/p>\n<p>\u201cFor years, scammers have used the Exchange\u2019s trademarked logo and name without permission to purportedly sell vehicles in the United States,\u201d said Steve Boyd, the Exchange\u2019s loss prevention vice president. \u201cSome military members have sent money thinking they\u2019re dealing with the Exchange, only to receive nothing in return.\u201d<\/p>\n<p>Military exchanges do not have the authority to sell vehicles or represent private sellers in completing transactions in the continental United States. Scammers have left consumers with the impression they are doing business with the Department of Defense\u2019s oldest and largest exchange service.<\/p>\n<p>The scammers typically direct potential buyers to use multiple third-party gift cards to pay for purchases. Most recently, scammers required payment using Google Play gift cards. To verify any suspicious payment method requests, military shoppers can call Exchange Customer Service at 800-527-2345.<\/p>\n<p>The Exchange operates solely on military installations and via ShopMyExchange.com. The Exchange does not act as a broker in private transactions and does not advertise in classified advertisement or resale websites.<\/p>\n<p>Shoppers who believe that they may have been taken advantage of can file a complaint through the Internet Crime Complaint Center at <u><a href=\"http:\/\/www.ic3.gov\">www.ic3.gov<\/a><\/u>.<\/p>\n<p><strong>Facebook-friendly version:<\/strong><\/p>\n<p>Scammers using the name \u201cExchange Inc.\u201d have been attempting to fool Soldiers and Airmen into thinking they are working with the Army &amp; Air Force Exchange Service to broker the sale of used cars, trucks, motorcycles, boats and boat engines. Read more: <a href=\"https:\/\/wp.me\/p9Q7PG-15A\">https:\/\/wp.me\/p9Q7PG-15A<\/a>.<\/p>\n<p style=\"text-align: center;\">&#8212; 30 &#8212;<\/p>\n<p>Since 1895, the Army &amp; Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 62nd-largest retailer in the United States. Its earnings provided $2.3 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at <a href=\"http:\/\/www.ShopMyExchange.com\">http:\/\/www.ShopMyExchange.com<\/a> or follow us on Twitter at <a href=\"https:\/\/twitter.com\/ExchangePAO\">https:\/\/twitter.com\/ExchangePAO<\/a>.<\/p>\n<p style=\"text-align: center;\">###<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DALLAS \u2013 According to a recent Better Business Bureau study, service members are more susceptible to fraud than average consumers. In fact, scammers using the name \u201cExchange Inc.\u201d have been attempting to fool Soldiers and Airmen into thinking they are working with the Army &amp; Air Force Exchange Service to broker the sale of used [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":1407,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Scammers using the name \u201cExchange Inc.\u201d have been attempting to fool Soldiers and Airmen into thinking they are working with the Army & Air Force Exchange Service to broker the sale of used cars, trucks, motorcycles, boats and boat engines. Read more: https:\/\/wp.me\/p9Q7PG-15A.","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25],"tags":[33,36,39],"class_list":["post-4190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press_releases","tag-press-release","tag-public-affairs","tag-the-army-air-force-exchange-service"],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2019\/08\/14\/exchange-inc-vehicle-scams-leaving-service-members-feeling-overheated\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"\u2018Exchange Inc.\u2019 Vehicle Scams Leaving Service Members Feeling Overheated","url":"http:\/\/publicaffairs-sme.com\/ExchangePost\/2019\/08\/14\/exchange-inc-vehicle-scams-leaving-service-members-feeling-overheated\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/publicaffairs-sme.com\/ExchangePost\/2019\/08\/14\/exchange-inc-vehicle-scams-leaving-service-members-feeling-overheated\/"},"thumbnailUrl":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2018\/02\/blue_chevron_pattern-e1570644053322.png?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2018\/02\/blue_chevron_pattern-e1570644053322.png"},"articleSection":"Press Releases","author":[{"@type":"Person","name":"Chris Ward"}],"creator":["Chris Ward"],"publisher":{"@type":"Organization","name":"The Exchange Newsroom","logo":""},"keywords":["press release","public affairs","the army &amp; 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Air Force Exchange Service Shoppers","author":"Travis Day","date":"April 4, 2024","format":false,"excerpt":"DALLAS \u2013 The Federal Trade Commission (FTC) reports consumers lost more than $10 billion to fraud and scams in 2023, up 14% from the previous year. Some of the most common reported scams\u2014phone or social media; online shopping; gift cards; and prizes and sweepstakes\u2014make Army & Air Force Exchange Service\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"Know how to spot and avoid scams that target Exchange shoppers.","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2024\/04\/50011847578_f87484c65e_k-1.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":11981,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2025\/11\/24\/army-air-force-exchange-service-advises-shoppers-to-stay-vigilant-against-online-scams\/","url_meta":{"origin":4190,"position":2},"title":"Army &amp; Air Force Exchange Service Advises Shoppers to Stay Vigilant Against Online Scams","author":"Travis Day","date":"November 24, 2025","format":false,"excerpt":"DALLAS \u2013 As Army & Air Force Exchange Service shoppers gear up for a busy holiday shopping season, it is more important than ever to know how to spot and avoid online shopping scams. When shoppers are rushing or stressed buying for Black Friday, Cyber Week or the winter holidays,\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"Screenshot of ShopMyExchange.com front page advising shoppers to stay vigilant against online scams","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2025\/11\/PA-VigilantShopping.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":806,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2017\/06\/19\/exchange-makes-pcs-season-easy-for-military-families\/","url_meta":{"origin":4190,"position":3},"title":"Exchange Makes PCS Season Easy for Military Families","author":"Marisa Conner","date":"June 19, 2017","format":false,"excerpt":"DALLAS \u2013 With PCS season now underway for thousands of Soldiers, Airmen, Sailors and Marines, the Army & Air Force Exchange Service is making it easier than ever for military families to plan the big move. Military Shoppers can visit the Exchange\u2019s PCS Headquarters at shopmyexchange.com\/PCS for a one-stop shop\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9368,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2023\/06\/29\/army-air-force-exchange-services-2022-mission-report-chronicles-vital-support-for-military-communities\/","url_meta":{"origin":4190,"position":4},"title":"Army &#038; Air Force Exchange Service\u2019s 2022 Mission Report Chronicles Vital Support for Military Communities","author":"Marisa Conner","date":"June 29, 2023","format":false,"excerpt":"DALLAS \u2013 The Army & Air Force Exchange Service provided mission-essential support to military communities in 2022, contributing $214 million in dividends to critical military Quality-of-Life programs while improving service to Warfighters and military family members worldwide. All these efforts and more\u2014including the Exchange\u2019s support for 28 military exercises at\u2026","rel":"","context":"In &quot;FA&quot;","block_context":{"text":"FA","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/directorates\/fa\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":12266,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2026\/03\/25\/army-air-force-exchange-service-salutes-youngest-heroes-with-free-military-brat-patch\/","url_meta":{"origin":4190,"position":5},"title":"Army &#038; Air Force Exchange Service Salutes Youngest Heroes with Free Military Brat Patch","author":"Teonja Tatum","date":"March 25, 2026","format":false,"excerpt":"DALLAS \u2013 The Army & Air Force Exchange Service is kicking off the Month of the Military Child by offering military brats a tangible badge of honor. Beginning April 1, eligible Exchange shoppers can visit their local PX\/BX to claim up to five free, collectible iron-on military brat patches at\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"The Exchange's 2026 MOMC military brat patch on a purple background with 'Free Military Brat Patch' in yellow stitching.","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2026\/03\/031726-MOMC-BratPatchGiveaway-e1773778460425.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2026\/03\/031726-MOMC-BratPatchGiveaway-e1773778460425.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2026\/03\/031726-MOMC-BratPatchGiveaway-e1773778460425.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2026\/03\/031726-MOMC-BratPatchGiveaway-e1773778460425.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p9Q7PG-15A","_links":{"self":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts\/4190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/comments?post=4190"}],"version-history":[{"count":2,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts\/4190\/revisions"}],"predecessor-version":[{"id":4192,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts\/4190\/revisions\/4192"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/media\/1407"}],"wp:attachment":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/media?parent=4190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/categories?post=4190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/tags?post=4190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}