{"id":6785,"date":"2021-07-06T18:43:56","date_gmt":"2021-07-06T18:43:56","guid":{"rendered":"https:\/\/publicaffairs-sme.com\/ExchangePost\/?p=6785"},"modified":"2021-07-06T18:43:56","modified_gmt":"2021-07-06T18:43:56","slug":"exchanges-2020-mission-report-chronicles-unprecedented-support-of-military-communities-during-pandemic","status":"publish","type":"post","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2021\/07\/06\/exchanges-2020-mission-report-chronicles-unprecedented-support-of-military-communities-during-pandemic\/","title":{"rendered":"Exchange\u2019s 2020 Mission Report Chronicles Unprecedented Support of Military Communities During Pandemic"},"content":{"rendered":"<p><strong><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"6786\" data-permalink=\"https:\/\/publicaffairs-sme.com\/ExchangePost\/2021\/07\/06\/exchanges-2020-mission-report-chronicles-unprecedented-support-of-military-communities-during-pandemic\/annual-report-2020\/\" data-orig-file=\"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2021\/07\/Annual-report-2020-e1625596923890.jpg\" data-orig-size=\"773,1000\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Annual report 2020\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2021\/07\/Annual-report-2020-e1625596923890.jpg?w=232\" data-large-file=\"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2021\/07\/Annual-report-2020-e1625596923890.jpg?w=773\" class=\"alignright wp-image-6786\" src=\"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2021\/07\/Annual-report-2020.jpg\" alt=\"Annual report 2020\" width=\"464\" height=\"600\" \/>DALLAS \u2013 <\/strong>The Army &amp; Air Force Exchange Service is giving Warfighters, military families and stakeholders an inside look at efforts to serve those who serve during the COVID-19 pandemic with the release of its <a href=\"https:\/\/publicaffairs-sme.com\/Community\/wp-content\/uploads\/sites\/3\/2021\/06\/2020-Annual-Report.pdf\">2020 Mission Report<\/a>.<\/p>\n<p>The annual report recounts the Department of Defense retailer\u2019s agility in <a href=\"https:\/\/www.flickr.com\/photos\/aafespa\/51294534501\/in\/datetaken\/\">protecting and strengthening the Exchange benefit as COVID-19 transformed the day-to-day lives of Warfighters and their families<\/a>.<\/p>\n<p>\u201cWith 100% of Exchange earnings supporting the military community, it matters where Soldiers, Airmen, Guardians and their families shop,\u201d said Exchange Director\/CEO Tom Shull. \u201cThanks to military shoppers\u2019 continued investment in their communities and prudent financial management, the Exchange is on track for growth in the post-pandemic era, continuing to honor its nearly 126-year commitment to improve Quality of Life for Warfighters and their families.\u201d<\/p>\n<p>The Exchange, which offers tax-free shopping and military-exclusive pricing to military communities worldwide, ended the 2020 fiscal year with $7.5 billion in revenue and $218 million in dividend-eligible earnings. Installations worldwide received $153 million in dividends that support critical Quality-of-Life programs such as Child, Youth and School Services; Armed Forces Recreation Centers and more. In the past 10 years, the Exchange has distributed more than $2.1 billion to such programs.<\/p>\n<p>The report also details the Exchange\u2019s efforts to:<\/p>\n<ul>\n<li>Ensure a safe, sanitized and secure access to necessities during the pandemic.<\/li>\n<li>Provide military children attending school virtually overseas with grab-and-go meals.<\/li>\n<li>Establish a personal shopper program for quarantined troops.<\/li>\n<li>Launch curbside pickup and aggressively expand in-store pickup services.<\/li>\n<li>Deploy mobile field exchanges, 53-foot-stores on wheels.<\/li>\n<li>Launch the Digital Garrison app, a one-stop resource for installation-specific information in partnership with U.S. Army Installation Management Command.<\/li>\n<li>Support military communities through nine hurricanes and tropical storms.<\/li>\n<li>Provide meaningful career opportunities for Veterans and military spouses, drawing closer to its goal to hire 50,000 Veterans and spouses.<\/li>\n<\/ul>\n<p>Financials included in the Exchange\u2019s 2020 Mission Report are audited by EY, a third-party global financial services company. The report can be found at the Exchange\u2019s online Community Hub at <a href=\"https:\/\/publicaffairs-sme.com\/Community\/\">https:\/\/publicaffairs-sme.com\/Community\/<\/a>.<\/p>\n<p><strong>Facebook-friendly version: <\/strong>The Army &amp; Air Force Exchange Service\u2019s 2020 Mission Report details how the Department of Defense\u2019s largest exchange service protected and strengthened military shoppers\u2019 hard-earned benefits during an unprecedented year. #ItMattersWhereYouShop Read more: <a href=\"https:\/\/wp.me\/p9Q7PG-1Lr\">https:\/\/wp.me\/p9Q7PG-1Lr<\/a>.<\/p>\n<p style=\"text-align: center;\">&#8212; 30 &#8212;<\/p>\n<p>Since 1895, the Army &amp; Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 61<sup>st<\/sup>-largest retailer in the United States. Its earnings provided $2.1 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at <a href=\"http:\/\/www.shopmyexchange.com\">http:\/\/www.shopmyexchange.com<\/a> or follow us on Twitter at <a href=\"https:\/\/twitter.com\/ExchangePAO\">https:\/\/twitter.com\/ExchangePAO<\/a>.<\/p>\n<p style=\"text-align: center;\">###<\/p>\n<p><strong>Media Notes:<\/strong><\/p>\n<p>For more information or to schedule an interview with an Exchange representative please contact Conner Hammett, 214-312-2714 or <a href=\"mailto:hammettc@aafes.com\">hammettc@aafes.com<\/a>.<\/p>\n<p>Follow the Exchange:<\/p>\n<p>Facebook:\u00a0 <a href=\"http:\/\/www.facebook.com\/shopmyexchange\/\">www.facebook.com\/shopmyexchange<\/a><\/p>\n<p>Twitter:\u00a0 <a href=\"https:\/\/twitter.com\/shopmyexchange\">https:\/\/twitter.com\/shopmyexchange<\/a><\/p>\n<p>Instagram: <a href=\"https:\/\/www.instagram.com\/shopmyexchange\/\">@shopmyexchange<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DALLAS \u2013 The Army &amp; Air Force Exchange Service is giving Warfighters, military families and stakeholders an inside look at efforts to serve those who serve during the COVID-19 pandemic with the release of its 2020 Mission Report. The annual report recounts the Department of Defense retailer\u2019s agility in protecting and strengthening the Exchange benefit [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":6787,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"The #Exchange\u2019s 2020 Mission Report details how the @DeptofDefense's largest exchange service protected and strengthened #military shoppers\u2019 hard-earned benefits during an unprecedented year. #ItMattersWhereYouShop Read more: https:\/\/wp.me\/p9Q7PG-1Lr. #Army #AirForce","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25],"tags":[160,338,35,39],"class_list":["post-6785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press_releases","tag-aafes","tag-annual-report","tag-military","tag-the-army-air-force-exchange-service"],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2021\/07\/06\/exchanges-2020-mission-report-chronicles-unprecedented-support-of-military-communities-during-pandemic\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Exchange\u2019s 2020 Mission Report Chronicles Unprecedented Support of Military Communities During Pandemic","url":"http:\/\/publicaffairs-sme.com\/ExchangePost\/2021\/07\/06\/exchanges-2020-mission-report-chronicles-unprecedented-support-of-military-communities-during-pandemic\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/publicaffairs-sme.com\/ExchangePost\/2021\/07\/06\/exchanges-2020-mission-report-chronicles-unprecedented-support-of-military-communities-during-pandemic\/"},"thumbnailUrl":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2021\/07\/Annual-report-featured-image.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2021\/07\/Annual-report-featured-image.jpg"},"articleSection":"Press Releases","author":[{"@type":"Person","name":"Marisa Conner"}],"creator":["Marisa Conner"],"publisher":{"@type":"Organization","name":"The Exchange Newsroom","logo":""},"keywords":["aafes","annual report","military","the army &amp; 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Air Force Exchange Service\u2019s Europe Water Plants Continue Home Deliveries during Pandemic","author":"Marisa Conner","date":"May 26, 2020","format":false,"excerpt":"SEMBACH, Germany \u2013 While many service members and families have been under stay-at-home orders in Europe, the Army & Air Force Exchange Service is ensuring military communities are still receiving home deliveries of bottled water. The Exchange\u2019s plants in Gr\u00fcnstadt, Germany, and Vicenza, Italy, bottle potable water for Exchange stores\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/05\/Grunstadt-HD-Crew-1-e1590506136824.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/05\/Grunstadt-HD-Crew-1-e1590506136824.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/05\/Grunstadt-HD-Crew-1-e1590506136824.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/05\/Grunstadt-HD-Crew-1-e1590506136824.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":9368,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2023\/06\/29\/army-air-force-exchange-services-2022-mission-report-chronicles-vital-support-for-military-communities\/","url_meta":{"origin":6785,"position":2},"title":"Army &#038; Air Force Exchange Service\u2019s 2022 Mission Report Chronicles Vital Support for Military Communities","author":"Marisa Conner","date":"June 29, 2023","format":false,"excerpt":"DALLAS \u2013 The Army & Air Force Exchange Service provided mission-essential support to military communities in 2022, contributing $214 million in dividends to critical military Quality-of-Life programs while improving service to Warfighters and military family members worldwide. All these efforts and more\u2014including the Exchange\u2019s support for 28 military exercises at\u2026","rel":"","context":"In &quot;FA&quot;","block_context":{"text":"FA","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/directorates\/fa\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2023\/06\/Annual-Report-2022_EP-Image_16x9.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5554,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2020\/08\/06\/army-air-force-exchange-service-annual-report-details-mission-essential-support-in-2019\/","url_meta":{"origin":6785,"position":3},"title":"Army &#038; Air Force Exchange Service Annual Report Details Mission-Essential Support in 2019","author":"Marisa Conner","date":"August 6, 2020","format":false,"excerpt":"DALLAS \u2013 The Army & Air Force Exchange Service has released its 2019 Mission Report, highlighting the mission-essential support the Department of Defense\u2019s largest retailer provided Warfighters and their families last year. \u201cThe Exchange\u2019s strong performance in 2019 positioned it well to address the unique and unanticipated challenges of the\u2026","rel":"","context":"In &quot;Exchange in the News&quot;","block_context":{"text":"Exchange in the News","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/exchange_in_the_news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/08\/Exchange-2019-Annual-Report-1-e1596732642162.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/08\/Exchange-2019-Annual-Report-1-e1596732642162.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/08\/Exchange-2019-Annual-Report-1-e1596732642162.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/08\/Exchange-2019-Annual-Report-1-e1596732642162.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5025,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2020\/03\/24\/the-army-air-force-exchange-service-continues-serving-military-through-covid-19-pandemic\/","url_meta":{"origin":6785,"position":4},"title":"The Army &#038; Air Force Exchange Service Continues Serving Military Through COVID-19 Pandemic","author":"Marisa Conner","date":"March 24, 2020","format":false,"excerpt":"DALLAS \u2013 When disaster strikes the military community\u2014whether a natural disaster or the current COVID-19 pandemic\u2014the Army & Air Force Exchange Service continues to care for our Nation\u2019s Warfighters, their families and associates on the frontlines. At the forefront of this effort is the Exchange Disaster Support Group (DSG), which\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/03\/PatrickAFB-Stock-1-e1585069169930.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/03\/PatrickAFB-Stock-1-e1585069169930.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/03\/PatrickAFB-Stock-1-e1585069169930.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":5114,"url":"https:\/\/publicaffairs-sme.com\/ExchangePost\/2020\/04\/13\/exchange-shoppers-get-real-time-update-on-store-hours-during-covid-19-pandemic\/","url_meta":{"origin":6785,"position":5},"title":"Exchange Shoppers Get Real-Time Update on Store Hours During COVID-19 Pandemic","author":"Marisa Conner","date":"April 13, 2020","format":false,"excerpt":"DALLAS \u2013 Soldiers, Airmen and their families can stay up-to-date on local Army & Air Force Exchange Service operating hours during the COVID-19 pandemic through the Exchange\u2019s online community Hub. Shoppers can find current hours for Exchanges worldwide by going to the Hub\u2019s COVID-19 page (https:\/\/publicaffairs-sme.com\/Community\/covid19), scrolling down to the\u2026","rel":"","context":"In &quot;Press Releases&quot;","block_context":{"text":"Press Releases","link":"https:\/\/publicaffairs-sme.com\/ExchangePost\/category\/categories\/press_releases\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/04\/COVID-19-hours-image-1-e1586790614749.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/04\/COVID-19-hours-image-1-e1586790614749.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/04\/COVID-19-hours-image-1-e1586790614749.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/publicaffairs-sme.com\/ExchangePost\/wp-content\/uploads\/sites\/3\/2020\/04\/COVID-19-hours-image-1-e1586790614749.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p9Q7PG-1Lr","_links":{"self":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts\/6785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/comments?post=6785"}],"version-history":[{"count":8,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts\/6785\/revisions"}],"predecessor-version":[{"id":6795,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/posts\/6785\/revisions\/6795"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/media\/6787"}],"wp:attachment":[{"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/media?parent=6785"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/categories?post=6785"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/publicaffairs-sme.com\/ExchangePost\/wp-json\/wp\/v2\/tags?post=6785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}