ICYMI: The Week that was in the Exchange Post

This week in the Exchange Post, “Chief Chat” celebrated its first birthday with some notable guests; the Fort Irwin PX honored a special customer during National Vietnam War Veterans Day; shoppers won more than $1.1 million in prizes in 2020; and two revamped training programs put retail and restaurant management associates in the driver’s seat.…

Where Heroes Win! Exchange Shoppers Score More Than $1.1 Million in Prizes in 2020

Though the COVID-19 pandemic forced the cancellation of many in-store events last year, the Exchange ...

Fort Irwin Exchange Honors 97-year-old Veteran of Three Wars on National Vietnam War Veterans Day

The Fort Irwin Exchange looked forward to honoring Vietnam Veterans on March 29, National Vietnam ...

All-New RMA/ROMA Programs Let Management Candidates Set Their Own Pace

Career growth and advancement at the Exchange are now more accessible to associates thanks to ...

Where Heroes Win! Exchange Shoppers Score More Than $1.1 Million in Prizes in 2020

Though the COVID-19 pandemic forced the cancellation of many in-store events last year, the Exchange ...

Fort Irwin Exchange Honors 97-year-old Veteran of Three Wars on National Vietnam War Veterans Day

The Fort Irwin Exchange looked forward to honoring Vietnam Veterans on March 29, National Vietnam ...

All-New RMA/ROMA Programs Let Management Candidates Set Their Own Pace

Career growth and advancement at the Exchange are now more accessible to associates thanks to ...

One Year into the COVID-19 Pandemic: Heroes Serving Heroes Remains ‘Mission Critical’

One year ago, the COVID-19 pandemic changed our world. All of us have been affected. We have mourned the loss of friends and family as we have made changes to protect those we love. At the Exchange, we came together to quickly transform operations and serve those who serve when our support was needed the…

Operation: Call Out

Exchange Chief Operating Officer Jason Rosenberg recognizes star associates from each region in this monthly customer service showcase.