OPERATION: Call Out—Eastern Region

Operation Call Out

Eastern Region is always so proud to show off our associates and for January, we want to congratulate Fumiko Hyakutake, Payten Benton and Bozena Bator for being our “Call Out” associates of the month! Thank you so much for what you not only do for the Exchange every day, but most importantly what you do for our great customers EVERY DAY!

Fumiko Hyakutake
Ship from Store Associate
Joint Base Langley-Eustis Exchange

Mrs. Hyakutake is one of two SFS associates responsible for processing thousands of dollars in merchandise and hundred+ orders daily. On Black Friday weekend, she assisted in processing 200+ orders and up to $37,000 of sales in one day. She is highly dependable, is always prompt, and works as needed to support customer online order demand. She requires no supervision, diligently works with a purpose, and maintains an excellent standard of work aligned with a high level of productivity. Her reliability and performance display exceptional quality and accuracy. She has a friendly demeanor and willingness to assist all customers and associates with a smile. Fumiko is truly an asset to the JB Langley-Eustis Exchange.

Payten Benton
Subway Food Service Worker
Charleston Air Force Base

Payten Benton is an exceptional food service worker at the Charleston AFB Subway. He has been with the Exchange for seven months and has been able to quickly learn Subway’s brand standards. His willingness to learn is commendable, as he gets excited to take on new tasks and train others. In fact, he has become a “go-to” person for newer associates who  join the Subway team. Payten loves his job and the role he plays in making Subway successful. In fact, JB-Charleston’s Subway is 34% above PY YTD and 30% above plan YTD in Sales. These metrics are attributed to Payten’s commitment to supporting the team through training and development. He is customer-oriented and excels in giving customers an exceptional experience while at his facility. He is certainly our “Subway champion” and we are happy to have Payten on our team!  He is truly an asset to the Charleston AFB Exchange.

Bozena Bator
Visual Merchandiser
Fort Bragg

Bozena Bator stands out as an exceptional visual merchandiser at the Fort Bragg Exchange. She is an extraordinary employee who loves her job and gives 100% every day. She often volunteers to do extra hours so that the Visual Merchandising department can provide quality service to every facility on Fort Bragg and ensure they wouldn’t get behind during the holiday season. She plans and executes many Visual Merchandising tasks and coordinates with facility managers to ensure all special events are executed with confidence and skill, most recently the grand openings of Tropical Smoothie Cafe and Taco Bell. Bozena is truly a team player and a valued asset to the Fort Bragg Exchange.


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