Marisa Conner

125 Years of Family Serving Family – Teresa Palu, Fort Hood

By Marisa Conner / March 3, 2021 /

One in a series honoring the Exchange’s 125 years of family serving family During her 34-year Exchange career, Teresa Palu has traveled around the globe and learned that it’s not as big as she once thought. “I don’t know how many times I’ve PCS’d and run into customers or associates from past assignments,” said Palu,…

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Top Associates Share Their Tips for MILITARY STAR Success

By Marisa Conner / March 2, 2021 /

When shoppers use the MILITARY STAR® card, they save—and so does the Exchange. The card brings approximately $468 million in value annually from interest savings and rewards cards for our Warfighters and their families, while saving the Military Resale Community over $26 million a year in credit card processing fees. Understanding the unique benefits the…

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Joint Base Lewis-McChord Express Leads the Way for MILITARY STAR Success

By Marisa Conner / March 2, 2021 /

When the management at the Lewis North Express at Joint Base Lewis-McChord challenged associates to step up their MILITARY STAR® applications numbers, the team responded—in a big way. In 2020, the Express processed more than 300 approved applications—about 115 more than the average for Expresses and surpassing some main stores, as well. Their 2020 total…

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Fort Knox PX Brings Updated Shopping Experience with Upgrades

By Marisa Conner / February 26, 2021 /

Fort Knox Soldiers, retirees and families may notice an extra shine at the Army & Air Force Exchange Service main PX and mall thanks to recent renovations. The Fort Knox Exchange now has new flooring throughout the store, mall area and food court, energy-efficient lighting, new fixtures and an updated dining area in the food…

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Good Grades Pay! Exchange Awards $4,000 to Three Military Children for Academic Excellence

By Marisa Conner / February 23, 2021 /

Good grades pay off—especially for the three young winners of the Army & Air Force Exchange Service’s You Made the Grade worldwide sweepstakes. Seventh-grader Sara Cockrell won the grand prize of a $2,000 Exchange gift card, which she received in a presentation at the Fort Bragg Exchange. Seventh-grader Bruce Birch received the second-place $1,500 prize…

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Exchange Bringing Chiropractic, Dental and More Wellness Services to Military Community in 2021

By Marisa Conner / February 9, 2021 /

The Exchange plans to open its first chiropractic offices in 2021, providing new and convenient healthcare services to the military community. 

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Western Region SVP Shelly Milum Armstrong Celebrates Retirement after 30-Year Career

By Marisa Conner / January 19, 2021 /

Despite her father serving 21 years in the Air Force and her mother working at the Lackland Air Force Base Exchange, Shelly Milum Armstrong hadn’t given the Exchange much thought when she graduated from college. Plans quickly shifted when the Exchange recruited her for its college trainee program.

Thirty years and eleven moves later, Armstrong is preparing to retire as the Exchange’s Western Region Senior Vice President.

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125 Years of Family Serving Family – Michelle Brandley, Joint Base Lewis-McChord

By Marisa Conner / January 7, 2021 /

Michelle Brandley’s responsibilities include ordering products for the Express.

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Fort Polk Exchange Expands Quality-of-Life Improvements with Upgraded Express

By Marisa Conner / January 6, 2021 /

The Army & Air Force Exchange Service is making life more convenient for Fort Polk Soldiers, retirees and military families with an improved shopping experience at the Express 3.

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Chief Chat 2021

‘Chief Chat’ Continues to Bring Military Community Together in 2021

By Marisa Conner / January 5, 2021 /

“The Exchange has long been a destination for the military community to come together.”

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