Tom Shull

Words from the Director/CEO: Associate Feedback Wanted

By Tom Shull / October 11, 2022 /

The annual Associate Engagement and Job Satisfaction (AEJS) survey will be available Oct. 11 through Oct. 19. Please take time to share your feedback.

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Words From the Director/CEO: Strategic Priorities for 2022—A Midyear Update

By Tom Shull / September 13, 2022 /

Team, In the spring, we set aggressive goals to further strengthen the support we are honored to provide military communities around the world. As of August, our year-to-date earnings are $181 million, 73% above financial plan. Congratulations! Team Exchange is exceeding all expectations. To keep this incredible momentum going, sharing a brief update on the…

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Serving Those Who Serve: Exchange Generates $205M to Support Quality-of-Life Programs  

By Tom Shull / June 23, 2022 /

Hear from Director/CEO Tom Shull on this great accomplishment and other achievements from the past year.

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Words From the Director/CEO: Strategic Priorities for 2022

By Tom Shull / May 18, 2022 /

Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.

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From the Director/CEO: Saying Goodbye to a Hero, Robert C. ‘Bud’ McFarlane

By Tom Shull / May 13, 2022 /

Team Exchange, On Thursday, May 12, a distinguished member of our extended Exchange family, President Ronald Reagan’s former National Security Advisor Robert C. “Bud” McFarlane, passed away at the age of 84. As a Naval Academy graduate, combat Veteran, White House Fellow, respected diplomat, Cold War strategist and devoted husband, father and grandfather, Bud answered…

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Words From the Director/CEO: Why We Commemorate Vietnam War Veterans Day

By Tom Shull / March 24, 2022 /

The fact that this day was established more than 40 years after the war ended is a reminder of the battles our Veterans fought long after leaving Vietnam.

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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021

By Tom Shull / February 2, 2022 /

During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.

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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges

By Tom Shull / December 2, 2021 /

The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.

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From Director/CEO Tom Shull: 2021 Strategic Priorities—Driving For Success to Preserve the Benefit

By Tom Shull / April 26, 2021 /

After an unprecedented 2020, Team Exchange is focused on preserving the hard-earned benefit for all who wear the uniform—past, present and future. Six strategic priorities will increase the organization’s relevancy as the Exchange continues to be a crucial non-pay benefit for those we are so honored to serve.

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One Year into the COVID-19 Pandemic: Heroes Serving Heroes Remains ‘Mission Critical’

By Tom Shull / March 15, 2021 /

One year ago, the COVID-19 pandemic changed our world. All of us have been affected. We have mourned the loss of friends and family as we have made changes to protect those we love. At the Exchange, we came together to quickly transform operations and serve those who serve when our support was needed the…

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