Tom Shull

Installation command at Base Camp Donna outside of McAllen, Texas, requested a mobile field exchange on Nov. 10. Four days later, the store-on-wheels opened for a steady stream of Soldiers throughout the day.

Words from Director/CEO Tom Shull: Exchange Remains Ready, Resilient into the New Year

By Tom Shull / January 18, 2019 /

Because of you, the Exchange has finished another extraordinary year of taking care of those who matter most—our Nation’s Warfighters and their families.

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Joy sign

From Director/CEO Tom Shull: With Holiday Season Underway, Exchange Remains Strong

By Tom Shull / December 3, 2018 /

We are on solid financial ground.

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DAVIS-MONTHAN AFB, Ariz. - Darien Nesbitt, Leslie Petersen, Jason Murfin and Aida Alicea staff a mobile field exchange set up about 90 miles away in Florence, Ariz., for an Arizona Army National Guard military exercise.

Words from Director/CEO Tom Shull: Serving National Guard, Reserve Must Remain a Top Priority

By Tom Shull / October 29, 2018 /

The Exchange team’s dedication to Guard and Reserve is second to none.

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football with Exchange chevron logo

Words from Director/CEO Tom Shull: Where Heroes Win: Through Football, Exchange Scores a Victory 

By Tom Shull / October 22, 2018 /

Exchange TV commercials spotlight the Veterans online shopping benefit during service academy football games on CBS Sports Network.

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BE FIT concept shop

Tom Shull: Exchange Leaning Forward to Meet 2018 Strategic Objectives

By Tom Shull / October 16, 2018 /

Director/CEO Tom Shull says the Exchange team at all levels has done a remarkable job in leaning forward to accomplish our seven 2018 strategic priorities.

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Exchange Director CEO Tom Shull Puerto Rico Exchange

In Puerto Rico, Exchange Passion for Serving Those Who Serve Prevails

By Tom Shull / March 1, 2018 /

It has been five months since Hurricane Maria ravaged Puerto Rico. Since then, Exchange associates on the island have exuded…

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Director/CEO Tom Shull and the West Point Exchange team are primed for success in 2018 during a recent visit. From left: West Point Exchange Store Manager Urvi Acharya, Military Clothing Store Manager Debi Deleno-Dilello; Mr. Shull; General Manager Angela DeRosa; and Region VP Rebecca Santee.

2018 Strategic Priorities-A Plan for Continued Success

By Tom Shull / February 1, 2018 /

In the months leading up to the beginning of fiscal 2018, our leadership team focused on priorities to generate maximum value for the Warfighters and families we are honored to serve.

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Armed Forces Bowl

With 2017 Goals and Strategic Priorities Complete, Exchange Looks Forward to an Even Better 2018

By Tom Shull / January 3, 2018 /

It is truly an honor to be part of this incredible Exchange team as we start a new year. We are leaving behind an extraordinary 2017, which began with the Exchange gaining approval to pursue the Veterans online shopping benefit and ended with record sales after the benefit’s successful launch. We met the challenges of supporting our Warfighters in contingency locations all over the world, including new locations at the tip of the spear in Eastern Europe, Africa and South Korea. The Exchange also sprang into action to quickly move merchandise and manpower to push support to areas devastated by Hurricanes Harvey, Maria and Irma.

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Director/CEO Tom Shull (center), Lt. Gen. Tom Vandal, commanding general, 8th Army, and other Exchange and military leaders ushered in a new shopping experience for Soldiers and families who call Camp Humphreys home.

At Camp Humphreys, a Holiday Miracle Only the Exchange Could Offer

By Tom Shull / December 1, 2017 /

Many of you are familiar with the classic holiday film “Miracle on 34th Street,” which centers on a Macy’s Santa Claus claiming to be the real St. Nicholas and a young girl who learns to believe in the magic of the holidays. The Exchange’s miracle is even better.

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Members of the 818th Engineer Company board their plane to leave for their upcoming mobilization.

For Veterans, Their Online Shopping Benefit is Finally Here!

By Tom Shull / November 1, 2017 /

In a matter of days, the Army & Air Force Exchange Service, along with our sister exchanges, will give our Nation’s Veterans the homecoming their distinguished service deserves. This Veterans Day, the lifetime online military exchange shopping benefit will be a reality for 21 million heroes who raised their right hands, took the oath and served with honor.

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