MSM/GM Awards

Fort McCoy Garrison Command Honors Exchange’s Work During Pandemic

By Robert Philpot / March 23, 2021 /

Even during a normal year, the Fort McCoy Exchange has to be flexible. Fort McCoy is a Total Force Training Center, which means it hosts more than 150,000 outside military personnel for training every year. During the COVID-19 pandemic, the store had to be more resilient than usual to serve troops in training, who come…

Read More

Best of the Best: Which Exchanges Walked Away with the X Award, Services Cup and Other Awards?

By Marisa Conner / May 9, 2019 /

“The recognition they receive with these awards is beyond deserving for their extraordinary efforts.”

Read More
MSM award winners

And the Director/CEO Cup Goes To …

By Marisa Conner / May 6, 2019 /

“The Director/CEO Cup celebrates the hard work and dedication of our teams on the front lines of customer service.”

Read More
Ken Brewington

MSM/GM Special Presentation: Ken Brewington

By Lisa Moak / March 16, 2017 /

Western Region SVP Ken Brewington is retiring after 39 years with the Exchange. Director/CEO Tom Shull welcomed Ken and his family onstage at the 201 7 MSM/GM Conference for a special presentation. Watch the presentation and Ken’s inspirational speech.

Read More
MSM Commanders Cup

Best Exchanges of 2016 Announced at MSM/GM Conference

By Lisa Moak / March 7, 2017 /

At the 2017 MSM/GM conference, Exchanges were awarded for their hard work in 2016, adding to the dividend while providing exceptional customer service. Featured photos of the winners of the Director/CEO’s Cup, COO X Award, Global Connections Award, Exchange Protection Plan (EPP) Award, Services Cup and Family Serving Family Award can be viewed above. (Hover over the picture…

Read More
Mike Howard honored at MSM/GM 2016

Mike Howard Honored at MSM/GM Conference

By Lisa Moak / April 29, 2016 /

The 2016 MSM/GM came to a bittersweet end on Thursday, April 28. Director/CEO Tom Shull honored President/COO Mike Howard as Mike finished out his last MSM/GM conference with the Exchange.

Read More
CEO/Director's Cup Large Store Winner: Puerto Rico-Eastern Region; General Manager Nicholas Nguyen and Main Store Manager Rochelle Tolentino

Best Exchanges of 2015 Announced

By Steve Smith / April 26, 2016 /

Featured photos are the winners of the COO X Awards and the CEO/Director’s Cup Awards. Hover over the picture to read names of the winning stores and associates accepting the awards. All awardees are listed below…

Read More