MSM/GM Videos

Watch All The Videos from the MSM/GM Conference!

By Steve Smith / May 24, 2019 /

From what’s happening in eCommerce to our service to troops at the tip of the spear, everything is here. Happy viewing!

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MSM award winners

Watch the MSM/GM Wrap-Up Video!

By Steve Smith / May 13, 2019 /

What happened at the MSM/GM conference? Everything is here.

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New Videos! Watch Our Mission Come Alive at MSM/GM

By Marisa Conner / May 7, 2019 /

Where have we gone to the tip of the spear? What about our strategic priorities? How about “the numbers?”

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MSM 2017

Decorated Veteran Noah Galloway Speaks at the MSM/GM Conference

By Lisa Moak / March 16, 2017 /

Noah Galloway was the closing speaker at the 2017 MSM/GM Conference. A former soldier and disabled vet, he is now a motivational speaker and extreme sports enthusiast. Galloway was injured during a tour in Iraq, losing his left arm above the elbow and left leg above the knee, but that hasn’t stopped him from competing on Dancing with the Stars, and American Grit.

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Ken Brewington

MSM/GM Special Presentation: Ken Brewington

By Lisa Moak / March 16, 2017 /

Western Region SVP Ken Brewington is retiring after 39 years with the Exchange. Director/CEO Tom Shull welcomed Ken and his family onstage at the 201 7 MSM/GM Conference for a special presentation. Watch the presentation and Ken’s inspirational speech.

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MSM/GM Conference Featured Videos

By Lisa Moak / March 9, 2017 /

Exchange managers and senior leaders throughout the world gathered in Dallas for the 2017 MSM/GM Conference. The four day conference (March 7-10) brings together the Exchange family to collaborate and learn about our strategic focus for 2017. It also gives seasoned managers a chance to meet and greet the new faces in the family, learn tips from one another…

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Watch Taya Kyle Speak at MSM/GM Conference

By Lisa Moak / April 28, 2016 /

Taya Kyle, widow of US Navy SEAL Chris Kyle, author of “American Wife” and military veteran’s family activist, speaks to the Exchange managers at the 2016 MSM/GM Conference. Taya’s moving presentation touched upon four principles: Love, War, Faith, and Renewal.

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MSM/GM 2016

Top Execs Answer Questions from GMs

By Lisa Moak / April 26, 2016 /

Passion for the Exchange brand and for serving those who serve was the theme at the Monday morning opening of the 2016 MSM/GM conference. More than 600 main store managers, general managers and others from around the world attended the conference in Frisco, Texas. EVP/Chief Merchandising Officer Ana Middleton, sporting her Exchange brand faux tattoo, challenged attendees to be “passionate about our brand” as she kicked-off the event. Ana then turned the mic over to Director/CEO Tom Shull, and the excitement began.

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Watch Inspiring MSM/GM Videos

By Ryan Smith / April 25, 2016 /

Watch the inspiring Exchange Videos shown at the 2016 MSM/GM conference. Watch “A State of the EXCHANGE” from ExchangeAssoc on Vimeo. “Lead From Where You Are” from ExchangeAssoc on Vimeo. “2015 Exchange By The Numbers” from ExchangeAssoc on Vimeo.

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