Directorates/Regions

Exchanges Bracing for 11th Hurricane of the Season

By Chris Ward / October 28, 2020 /

Despite the official end of hurricane season rapidly approaching, Exchanges along the Gulf Coast are facing yet another major storm as Hurricane Zeta quickly moves toward shore. The Keesler AFB Exchange shut down at 1 p.m. Wednesday. Maxwell AFB is expecting high winds and rain and a possible delayed opening Thursday, and Hurlburt Field will…

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‘The Exchange Has Always Been in My Corner’: A Salute to National Disability Employment Awareness Month

By Loyd Brumfield / October 28, 2020 /

Mimi Moore has advice for those who are unsure of how to approach people with disabilities. “Treat them like you would anyone else,” the Offutt Exchange recruiting manager said. “Get to know them on a personal level. Some days are good days and some days are bad days; we’re just like anyone else.” As the…

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Communication, Collaboration Vital as Exchange Confronted Early Days of COVID-19

By Loyd Brumfield / October 28, 2020 /

Open communication lines and a willingness to consider every option were crucial as the Exchange confronted the early days of the COVID-19 crisis in the Pacific. Scott Bonner, the Exchange’s regional vice president for Korea and Hawaii, discussed leadership principles during the crisis Oct. 22 in a virtual gathering hosted by the Exchange’s Able, Believe,…

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The Kirtland AFB Exchange's "Mall-o-Ween" haunted house display will be set up in the Exchange mall through the end of October.

Boo! Check out these photos of Kirtland Exchange’s spooky ‘Mall-o-Ween’ display

By Conner Hammett / October 27, 2020 /

The Kirtland AFB Exchange’s services and main store teams partnered to help shoppers get in the Halloween spirit by setting up a spooky haunted house display for customers to explore in the Exchange mall.

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Exchange shopper Martha Alaniz and granddaughter Jolina Tynes pick up winter clothes for Alaniz's three grandchildren Oct. 14 at the Fort Hood Exchange. Alaniz was one of 52 lucky shoppers notified this week that their Exchange layaway balances were paid in full by the nonprofit Pay Away the Layaway. Also pictured, Fort Hood Main Store Manager Teresa Palu.

More Than 50 Exchange Shoppers’ Layaway Balances Paid in Full

By Conner Hammett / October 26, 2020 /

“It makes me so happy that someone would do this for someone and not even know the circumstances they’re in. That makes it even more special.”

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125 Years of Family Serving Family – Shirley McLain, Panzer Main Store, Germany

By Sgt. 1st Class Taresha Hill / October 26, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family  Shirley McLain dedicated her life to the Exchange, retiring after 41 years. But after two months of leisure, McLain decided she couldn’t stay away any longer. “I missed the life and connection I had with both of my families—the Exchange and military,”…

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Associates Urged to be Vigilant During Cyber Security Awareness Month

By Loyd Brumfield / October 22, 2020 /

The email that arrived in Exchange inboxes Oct. 5 seemed innocuous: “Effective as of September 15th, 2020 we released an updated Employee Handbook,” began the note purported to be from human resources. “Employees” were instructed to click on a link to provide an electronic signature. But it was a trick—and a test. Anyone who clicked…

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White Sands Missile Range Army Veteran Wins $25,000 Exchange Shopping Spree

By Loyd Brumfield / October 21, 2020 /

Army Veteran Latoya Mandas didn’t take it seriously when she pulled the tab on her lemonade and saw that she was a grand-prize winner in the Exchange’s Subway Sip. Rip. Ultimate Trip sweepstakes. But after a few moments of disbelief, it was confirmed. Mandas, a regular customer at Subway in the White Sands Missile Range…

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Fort Carson Soldier Wins $10,000 Exchange Shopping Spree

By Loyd Brumfield / October 21, 2020 /

Sgt. Kierra Howard’s weekly visits to the Subway paid off in a big way, and she decided to give some of her good fortune back after she won a $10,000 shopping spree in the Army & Air Force Exchange Service’s Subway Sip. Rip. Ultimate Trip sweepstakes. Howard, who serves in the 749th Ordnance Company at…

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At ALA Convention, Shull Focuses on Future: ‘We Can Endure This’

By Julie Mitchell / October 21, 2020 /

Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues to address the pandemic—and we will be ready in the face of uncertainty,” Shull told the convention’s virtual audience, which…

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