Directorates/Regions

At ALA Convention, Shull Focuses on Future: ‘We Can Endure This’

By Julie Mitchell / October 21, 2020 /

Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues to address the pandemic—and we will be ready in the face of uncertainty,” Shull told the convention’s virtual audience, which…

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Lester Joins Army & Air Force Exchange Service as Food Safety Officer

By SSG Mark Kauffman / October 20, 2020 /

The Army and Air Force Exchange Service’s Pacific Region Headquarters is welcoming Chief Warrant Officer 3 Leanna Lester as its first ever food safety officer.

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Efficient Use of Lighting and Water Spearhead Exchange Energy Conservation Methods

By Loyd Brumfield / October 19, 2020 /

While October is Energy Action Month, energy efficiency is a year-round priority for the Exchange. Since 2015, energy costs are down nearly 6% across all CONUS buildings, which include distribution centers, headquarters and about 1,400 stores. Several measures have been taken to control costs, including upgrading fluorescent lighting to LEDs and installing lighting controls in…

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October’s Customer Shoutouts: These Associates Rock!

By Conner Hammett / October 15, 2020 /

These associates epitomize the meaning of ‘customer service!’

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125 Years of Family Serving Family – Heidi Smith, Inventory Control Associate, Hohenfels Exchange, Germany

By Sgt. 1st Class Taresha Hill / October 13, 2020 /

For nearly 20 years, Heidi Smith has served the Exchange as a detective at the Hohenfels Exchange. Now, she has moved on to a new adventure as an inventory control associate.

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Subway Stop Rewards Fort Sill Soldier with $10,000 Exchange Shopping Spree

By Loyd Brumfield / October 8, 2020 /

Staff Sgt. Frank Sanchez was honored by Exchange and Subway officials the morning of Sept. 24. After that, he had the store all to himself as he collected on his winnings. He picked up a big-screen television, some furniture and kitchen items, and toys and games for his three children. He also reserved $3,000 for his wife.

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A new Raising Cane’s Chicken Fingers location opened at Fort Bliss on Oct. 6. The restaurant, located at Bldg. 1724, Marshall Road, is the first Raising Cane’s brought to an Army or Air Force installation by the Army & Air Force Exchange Service.

Exchange’s First Raising Cane’s Opens at Fort Bliss

By Conner Hammett / October 8, 2020 /

“We serve the best customers in the world, and we hope this new yet familiar brand makes Soldiers and their families feel more at home during their stay at Bliss.”

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125 Years of Family Serving Family – Omler Family

By Sgt. 1st Class Taresha Hill / October 7, 2020 /

Together, Mary and her sons Michael and Kyle have served the military and their families for 72 years combined.

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WADC Puts Technology to Use in Protecting Associates Against COVID-19, Other Threats

By Loyd Brumfield / October 7, 2020 /

The Exchange’s Waco Distribution Center has recently implemented technology to keep associates safe. One of those measures is a new thermal temperature imaging system that has been deployed in the fight against COVID-19. It is in use in Waco and currently being installed at the West Coast DC as part of a pilot program. The…

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Fort Bliss Exchange Reopens Doña Ana Range Complex Troop Store

By Conner Hammett / October 6, 2020 /

“We’re honored to bring troops preparing for mobilization at Fort Bliss a taste of home and look forward to supporting more training exercises in the future.”

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