The Exchange’s three core values are Respect Everyone, Courage to Use Good Judgment and Family Serving Family. These are people-focused values that foster our culture of service and support. “Primal Leadership” is one of my favorite leadership books, and it focuses on emotional intelligence with an emphasis on putting people first. One story from the…Read More
Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families. Well done! At the onset of the pandemic, we committed to stabilizing our workforce and made it through the year…Read More
Exchange Director/CEO Tom Shull is a Soldier for Life with a lasting legacy of dedication to service members, Veterans and their families.Read More
Despite her father serving 21 years in the Air Force and her mother working at the Lackland Air Force Base Exchange, Shelly Milum Armstrong hadn’t given the Exchange much thought when she graduated from college. Plans quickly shifted when the Exchange recruited her for its college trainee program.
Thirty years and eleven moves later, Armstrong is preparing to retire as the Exchange’s Western Region Senior Vice President.Read More
After 31 years, Senior Vice President of Merchandising Anna Iosefo is readying for retirement.Read More
As he prepares for retirement, Jim Jordan looks back on the legacy he leaves after more than three decades of serving the best customers in the world.Read More