Senior Leadership Editorials

Serving Those Who Serve: Exchange Generates $205M to Support Quality-of-Life Programs  

By Tom Shull / June 23, 2022 /

Hear from Director/CEO Tom Shull on this great accomplishment and other achievements from the past year.

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‘Working here is so gratifying. Our teammates’ hearts are in what they do.’

By Robert Philpot / May 23, 2022 /

Long before Tom Lozier became Executive Vice President and Chief Administrative Officer, he was an Exchange customer. And he still is one.

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Words From the Director/CEO: Strategic Priorities for 2022

By Tom Shull / May 18, 2022 /

Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.

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From the Director/CEO: Saying Goodbye to a Hero, Robert C. ‘Bud’ McFarlane

By Tom Shull / May 13, 2022 /

Team Exchange, On Thursday, May 12, a distinguished member of our extended Exchange family, President Ronald Reagan’s former National Security Advisor Robert C. “Bud” McFarlane, passed away at the age of 84. As a Naval Academy graduate, combat Veteran, White House Fellow, respected diplomat, Cold War strategist and devoted husband, father and grandfather, Bud answered…

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Words From the Director/CEO: Why We Commemorate Vietnam War Veterans Day

By Tom Shull / March 24, 2022 /

The fact that this day was established more than 40 years after the war ended is a reminder of the battles our Veterans fought long after leaving Vietnam.

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Black History Month Perspective: ‘People Have to Get Beyond the Surface Level’

By Robert Philpot / February 17, 2022 /

Air Force Chief Master Sgt. Kevin Osby, the Exchange’s senior enlisted advisor, discusses what Black history has meant to him.

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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021

By Tom Shull / February 2, 2022 /

During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.

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SVP Discusses IT’s Human Aspect and the Challenges Ahead

By Robert Philpot / January 11, 2022 /

“Everything we do in this organization is enabled and executed through technology,” Lucas says. “IT is a really exciting part of the organization to be a part of.”

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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges

By Tom Shull / December 2, 2021 /

The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.

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COO Leadership Update: Working Through Adversity

By Jason Rosenberg / November 29, 2021 /

Outstanding leaders step up, especially during tough times, and some common traits and styles allow them and their teams to achieve success. Here are seven leadership traits key to helping lead through adversity and keep yourself, and your teams, ready and resilient.

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