{"id":2683,"date":"2016-10-06T12:09:39","date_gmt":"2016-10-06T17:09:39","guid":{"rendered":"https:\/\/publicaffairs-sme.com\/pressrelease\/?p=2683"},"modified":"2016-10-06T12:09:39","modified_gmt":"2016-10-06T17:09:39","slug":"across-the-pacific-exchange-provides-a-lifeline-to-america-for-troops","status":"publish","type":"post","link":"https:\/\/publicaffairs-sme.com\/pressrelease\/?p=2683","title":{"rendered":"Across the Pacific, Exchange Provides a Lifeline to America for Troops"},"content":{"rendered":"

CAMP FOSTER, OKINAWA \u2013 <\/strong>Army & Air Force Exchange Service Director\/CEO Tom Shull\u2019s passion for taking care of America\u2019s warfighters took him halfway around the world in September, giving him a first-hand look at how the benefit is thriving for troops and families in Japan, Okinawa and Korea.<\/p>\n

During his trip, Shull visited 50 Exchange sites<\/a> across the Pacific, from the Kadena Air Base Exchange\u2014one of the largest in the world\u2014to the tiny Express at Camp Bonifas at Korea\u2019s Demilitarized Zone. He also stopped by Exchange restaurants, bakeries and distribution centers to experience the scope of how the organization takes care of those serving far from home.<\/p>\n

\u201cMy dad, who spent 30 years in the Army, used to say: \u2018As long as my family is taken care of, I\u2019m all in for the Army,\u2019\u201d Shull said. \u201cThe Exchange plays a big role in troop readiness and resiliency. We\u2019re all in to support not only Soldiers, Airmen, Marines and Sailors but their family members as well. That support is so crucial.\u201d<\/p>\n

Shull, a former Soldier and infantry company commander who applied private-sector business practices to the Exchange once he took the helm four years ago, has led a dramatic turnaround of the 121-year-old Department of Defense retailer. By intensifying national brands, growing concessions and Express stores, transforming the online shopping experience and reducing costs, the Exchange achieved record operating earnings of $402 million in 2015. As a result, the Exchange distributed $237.2 million to military Quality-of-Life programs in 2015, ensuring the Exchange remains a vital, relevant benefit for military families.<\/p>\n

Shull\u2019s visit to the Pacific allowed him to experience the unique lifeline to America that the Exchange provides troops and families overseas. The support the Exchange provides to troops and families overseas goes beyond the main Exchange. Conveniences of home\u2014American restaurants, barber shops and dry cleaners; bakeries that churn out Wonder bread, hamburger buns and tortilla chips; and nutritious USDA-approved school meals for service members\u2019 children prove the Exchange is much more than a retailer.<\/p>\n

\u201cThe Exchange brings a sense of community to military installations,\u201d Shull said. \u201cWe satisfy the needs of those who serve their country, and many time the Exchange is their only access to true tastes and conveniences of home. Our customers are heroes, and the Exchange exists to make life better for them while they\u2019re putting their lives on the line for us.\u201d<\/p>\n

In Korea, Shull met with military leaders, including Lt. Gen. Tom Vandal<\/a>, U.S. Forces Korea chief of staff; Maj. Gen. Ted Martin, commanding general, 2nd Infantry Division; and Col. Phillip Raymond, 2ID chief of staff, to discuss how the Exchange can continue serving troops in Korea especially as Soldiers begin moving from U.S. Army Garrisons Yongsan and Casey as part of the transformation and relocation to U.S. Army Garrison Humphreys.<\/p>\n

At Humphreys, Shull visited the new troop store and mini mall, which is set to open in November, and the new Exchange shopping center<\/a>, which should debut in 2018.<\/p>\n

\u201cWe\u2019ve recently revamped our whole approach to shopping to create a better experience,\u201d Shull said of the new Humphreys store. \u201cWe\u2019ve intensified our national brands and we\u2019re focused on the BE FIT lifestyle that\u2019s so important for Soldiers, Airmen and their families.\u201d<\/p>\n

The new Humphreys Exchange will include a BE FIT center with men\u2019s and women\u2019s footwear and athleticwear in one place\u2014resembling major sporting goods stores. Express convenience stores will promote BE FIT too, he said.<\/p>\n

\u201cBetter-for-you products are at the forefront of what we provide,\u201d Shull said.<\/p>\n

During each leg of his Pacific journey, Shull greeted Exchange associates<\/a>, thanking them for serving with passion and reminding them of the critical support they provide America\u2019s heroes.<\/p>\n

\u201cThe Exchange values its place as part of the community on each installation in the Pacific,\u201d Shull said. \u201cThe Exchange team appreciates all that service members and their families sacrifice, and their sacrifices inspire us to work even harder to serve them.\u201d<\/p>\n

— 30 —<\/p>\n

The Army & Air Force Exchange Service goes where Soldiers, Airmen and their families go to improve the quality of their lives through goods and services provided. Exchange earnings provide dividends to support military morale, welfare and recreation programs. The Exchange is part of the Department of Defense and is directed by a Board of Directors, responsible to the Secretaries of the Army and Air Force through the Chiefs of Staff.\u00a0 To find out more about the Exchange history and mission or to view recent press releases please visit our Web site at http:\/\/www.aafes.com\/about-exchange\/public-affairs\/press-releases.htm<\/a> or follow us on Twitter at https:\/\/twitter.com\/ExchangePAO<\/a>.<\/p>\n

###<\/p>\n

 <\/p>\n

Media Notes:<\/strong><\/p>\n

For more information or to schedule an interview with an Exchange representative please contact Julie Mitchell, 214-312-3327 or mitchelljul@aafes.com.<\/p>\n

Follow the Exchange:<\/p>\n

Facebook:\u00a0 www.facebook.com\/shopmyexchange<\/a><\/p>\n

Twitter:\u00a0 https:\/\/twitter.com\/shopmyexchange<\/a><\/p>\n

Instagram: @shopmyexchange<\/a><\/p>\n\t

\n\t