DALLAS – The Selfridge Air National Guard Base Exchange has been named among the best in the world, receiving the Army & Air Force Exchange Service’s highest honor, the Director/CEO Cup.
The Selfridge ANGB Exchange—which encompasses a main store, Express, Military Clothing store and more—was recognized for its exceptional service to the military community during the Department of Defense retailer’s managers’ conference in Frisco, Texas.
127th Wing Commander Brig. Gen. Rolf Mammen wrote a letter in support of the Selfridge Exchange’s nomination.
“The Exchange has not only carried out its duties serving more than 40 different tenants of the installation, to include components of the U.S. Air Force, Army, Navy, Marine Corps, Coast Guard and Customs & Border Protections, but they have also continually worked with the installation to maintain the highest quality of service and commitment,” Mammen wrote.
Mammen also commended the Exchange for being an active participant in installation initiatives and a collaborative partner with other installation organizations.
Pictured left to right: Exchange Director/CEO Tom Shull; Selfridge ANGB Exchange General Manager Ken Lowell; Exchange Senior Enlisted Advisor Chief Master Sgt. Kevin Osby; and Exchange Chief Operating Officer Jason Rosenberg.
“Selfridge Exchange associates are incredibly passionate about taking care of our shoppers,” said Selfridge ANGB Exchange General Manager Ken Lowell. “We’re honored to be recognized and look forward to continuing to provide the best service to the best customers in the world.”
One winner and one runner-up were awarded the Director/CEO Cup in each of four size categories, based on sales volume: Super, Large, Medium and Small. The Selfridge Exchange was the winner in the Small category.
The winners were chosen from among 94 eligible stores based on customer experience, leadership, business results, marketing efforts and community presence.
Social-media-friendly version: The Selfridge ANGB Exchange has been named among the best in the world! The Selfridge Exchange earned @shopmyexchange’s highest honor, the Director/CEO Cup, at the DoD retailer’s managers’ conference. Read more: https://wp.me/p9Q7PG-2mT.
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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.5 billion in earnings for critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO.
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Media Notes:
For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or [email protected].
Follow the Exchange:
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Twitter: https://twitter.com/shopmyexchange
Instagram: @shopmyexchange