DALLAS – The Grafenwoehr Consolidated Exchange has been named among the best in the world, receiving the Army & Air Force Exchange Service’s highest honor, the Director/CEO Cup.
The Grafenwoehr Consolidated Exchange—which encompasses retail stores, Expresses, specialty stores, Military Clothing stores, theaters, restaurants and more in the Grafenwoehr/Vilseck, Hohenfels and Garmisch communities—was recognized for its exceptional service to the military community during the Department of Defense retailer’s managers’ conference in Frisco, Texas.
USAG Bavaria Commander Col. Kevin Poole wrote a letter in support of the Grafenwoehr Consolidated Exchange’s nomination for the award, which helped secure its win.
The Exchange team has “consistently found ways to negotiate challenges and provide necessary services, even when there appeared to be little-to-no options,” Poole wrote. “Beyond providing an extensive collection of services, the Exchange team leads the way in optimizing business strategies which have resulted in financial savings and energy conservation. These partnerships contribute tremendously to community resilience and sustainment.”
Poole also commended the Grafenwoehr Consolidated Exchange for its work in supporting the Basic Leader Course at Camp Normandy, the Ukrainian Mission at Camp Kasserine and training missions in Hohenfels.
Pictured left to right: Exchange Director/CEO Tom Shull; Grafenwoehr Consolidated Exchange General Manager Brian Smith; Exchange Senior Enlisted Advisor Chief Master Sgt. Kevin Osby; and Exchange Chief Operating Officer Jason Rosenberg.
“Grafenwoehr Exchange associates are incredibly passionate about taking care of our shoppers,” said Grafenwoehr Consolidated Exchange General Manager Brian Smith. “We’re honored to be recognized and look forward to continuing to provide the best service to the best customers in the world.”
One winner and one runner-up were awarded the Director/CEO Cup in each of four size categories, based on sales volume: Super, Large, Medium and Small. Grafenwoehr Consolidated Exchange was the runner-up in the Super category.
The winners were chosen from among 94 eligible stores based on customer experience, leadership, business results, marketing efforts and community presence.
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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.5 billion in earnings for critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO.
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Media Notes:
For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or [email protected].
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