DALLAS – Military shoppers will have greater flexibility in making returns during a busy time of year as the Army & Air Force Exchange Service extends its return policy for the holidays.
Under the extended policy, shoppers have until Jan. 31 to return items purchased in-store or at ShopMyExchange.com from Nov. 1 through Dec. 24.
“With the hustle and bustle of the holidays, it can be easy to let the time for returning a gift lapse,” said Air Force Chief Master Sgt. Rich Martinez, the Exchange’s senior enlisted advisor. “The Exchange wants to make sure service members and their families have the opportunity and time to return any gifts they need to.”
The Exchange’s regular return policy allows returns from 15 to 90 days after the purchase with a receipt, depending on the item. If an item’s regular return window extends past Jan. 31, that date will be honored.
Some exclusions apply. For more information, military shoppers can check with their local Exchange or call 800-527-2345 for online returns.
Facebook-friendly version: @shopmyexchange offers military families extended time to return holiday gifts through Jan. 31 with a receipt if they were bought between Nov. 1 and Dec. 24. Read more: https://wp.me/pg516D-2Ou
— 30 —
Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.7 billion in earnings that support the military community, including through contributions to critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on X at https://x.com/ExchangePAO.
###