Press Releases
DALLAS – The Army & Air Force Exchange Service has deployed a mobile field exchange (MFE) to Fort Benning to support more than 500 Soldiers who recently completed basic training. Because of COVID-19 pandemic travel restrictions, these new recruits are unable to move to their next assignment. The MFE, staffed by seven associates from the…
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DALLAS – During the unprecedented COVID-19 pandemic, the military resale community stands united in its commitment to support service members and families who rely on exchanges and commissaries for goods and services. (Watch now: collaborative COVID-19 response). Around the world, the Army & Air Force Exchange Service (AAFES), Navy Exchange Service Command (NEXCOM), Marine Corps…
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DALLAS – For military shoppers who need to make a return but are hesitant to visit a store during the COVID-19 pandemic, the Army & Air Force Exchange Service is extending its return policy. All purchases made since March 16, 2020, are eligible for returns through July 1, 2020. “While extensive preventive measures have been…
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DALLAS – The Army & Air Force Exchange Service is making sure Soldiers, Airmen and military families can get the critical products they need while maintaining physical distance in a safe environment during the COVID-19 pandemic. For contactless shopping, ShopMyExchange.com is always open. Authorized Exchange shoppers with installation access can use the buy online, pick…
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DALLAS – During April, the Month of the Military Child, the Army & Air Force Exchange Service is saluting our Nation’s youngest heroes. The Exchange partnered with Vanguard to create a free, limited-edition collectible iron-on patch celebrating military children who make Warfighters’ mission and focus possible. The patch is available at select Exchanges for military…
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DALLAS – The Exchange is operating a mobile field exchange (MFE) at Joint Base San Antonio-Fort Sam Houston to support about 400 Soldiers who are part of U.S. Army North’s operations during the COVID-19 pandemic. The MFE, staffed by five volunteers from the Fort Sam Houston Exchange, opened just four days after being requested by…
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DALLAS – Soldiers, Airmen and their families can stay up-to-date on local Army & Air Force Exchange Service operating hours during the COVID-19 pandemic through the Exchange’s online community Hub. Shoppers can find current hours for Exchanges worldwide by going to the Hub’s COVID-19 page (https://publicaffairs-sme.com/Community/covid19), scrolling down to the “Information for Your Location” header…
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DALLAS – To support service members and medical personnel on the front lines of the COVID-19 pandemic, the Army & Air Force Exchange Service has opened a mobile field exchange (MFE) at the Army’s field hospital at the Javits Center in New York City. This marks the first time an MFE has been in New…
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DALLAS – The Army & Air Force Exchange Service is making sure all associates have up-to-date information throughout the COVID-19 pandemic, including associates who are on the road. The Exchange’s logistics department uses software from PeopleNet to communicate directly with its roughly 160 truck drivers throughout the continental United States to keep them safe and…
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DALLAS – The Army & Air Force Exchange Service is procuring face masks for associates who work in its stores and distribution centers as a measure of protection during the COVID-19 pandemic. Within the coming weeks, the Exchange is distributing reusable face masks for its customer-facing and distribution center associates worldwide. The masks have an…
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