Offutt Exchange Among the Best in the World

DALLAS – The Offutt Air Force Base Exchange has been awarded the Army & Air Force Exchange Service’s highest honor, the Director/CEO Cup.

The Offutt Exchange was one of four stores recognized with the Exchange’s top award May 7 during the Department of Defense retailer’s annual conference for general managers and main store managers in Frisco, Texas.

“The Offutt Exchange sets the standard high because we know we are serving the best customers in the world,” said Exchange General Manager Jerry Shugart. “We are honored and humbled to be recognized among these exemplary stores for our dedication to Airmen and military families.”

One Exchange was crowned the best in operational excellence in each of the following sales volume categories: Super, Large, Medium and Small. The Offutt Exchange was honored as the best store in the Small category. The other winning Exchanges were Fort Campbell in the Super category, UK Consolidated among large stores and Robins/Moody Air Force Base in the Medium category.

The winners were chosen from among 93 eligible stores based on customer experience, leadership, business results, marketing efforts, community support and command validation for partnerships and engagement.

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 56th-largest retailer in the United States. Its earnings provided $2.4 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. To find out more about the Exchange history and mission or to view recent press releases please visit our website at or follow us on Twitter at


Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Marisa Wolfe, 214-312-5111 or

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