DALLAS – The Army & Air Force Exchange Service’s Mission Report for 2017 is now available online, chronicling the Department of Defense’s largest military retailer’s support for service members and their families last year.
“No other retailer puts Warfighters first, making austere locations feel more like home,” said Exchange Director/CEO Tom Shull. “The Exchange provided this support during a difficult year for the retail industry with thousands of store closures and multiple retailers filing for bankruptcy. Despite this difficult environment, the Exchange created numerous game changers that made 2017 a banner year for the 123-year-old benefit our team is honored to provide service members and their families.”
In 2017, the Exchange increased revenues by more than $300 million to $8.6 billion with $376 million in dividend-eligible earnings. The organization provided $219 million in dividends to military Quality-of-Life programs critical to Warfighters’ readiness and resiliency, including child care centers, youth programs, fitness centers, outdoor recreation and more.
The report explores efforts that benefited the military community including:
- Welcoming home 18.5 million honorably discharged Veterans to ShopMyExchange.com with a lifelong online military exchange shopping benefit.
- Acceptance of the MILITARY STAR®credit card in all commissaries.
- Supporting service members and first responders after three hurricanes in less than 30 days.
- Opening the new 300,000-square-foot Exchange at South Korea’s Camp Humphreys, in time for the holidays.
The Exchange’s 2017 Mission Report includes audited financial numbers from EY, a third-party global financial services company.
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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 61st-largest retailer in the United States. Its earnings provided $2.4 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO.
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Media Notes:
For more information or to schedule an interview with an Exchange representative please contact Steve Smith, 214-312-3831 or [email protected].
Follow the Exchange:
Facebook: www.facebook.com/shopmyexchange
Twitter: https://twitter.com/shopmyexchange
Instagram: @shopmyexchange