Exchange Refreshes ShopMyExchange.com with Customer-Focused Enhancements

DALLAS – The Army & Air Force Exchange Service continues to improve online shopping for Warfighters, their families and Veterans with new enhancements that debuted this month at ShopMyExchange.com.

The improvements come as the Department of Defense’s largest military retailer prepares to celebrate the first anniversary of the launch of lifelong online exchange shopping benefits for all honorably discharged Veterans.

The latest ShopMyExchange.com upgrades include:

  • A cleaner look and feel with larger images and improved product information
  • Streamlined navigation, predictive search, and more prominent search field
  • Preview of MILITARY STAR® balance without leaving the checkout process
  • White glove delivery services, now with three delivery service levels for customers to choose from

“The best customers in the world deserve the best online experience,” said Air Force Chief Master Sgt. Luis Reyes, Exchange senior enlisted advisor. “The Exchange is continuing to make ShopMyExchange.com even better. Since last summer, we have made nearly 230 improvements to the website, and more upgrades are coming ahead of the holiday shopping season.”

Shoppers with in-store privileges—active-duty service members, their families and retirees—can now order items online and pick them up at their local Exchange for free. For service members who are authorized to purchase uniforms, the uniform builder has been upgraded to highlight required and optional items, taking the hassle of out ordering.

ShopMyExchange.com offers more than 2 million items and military-exclusive pricing—tax free. 100 percent of Exchange earnings, including those from online purchases, support Warfighters and their families through military Quality-of-Life programs and improvements to the Exchange shopping experience.

Facebook-friendly version: The Army & Air Force Exchange Service continues to improve online shopping for Warfighters, their families and Veterans with new enhancements that debuted this month on ShopMyExchange.com. Upgrades include including new delivery and store pickup services, MILITARY STAR® card options, and an improved uniform builder. Read more: https://bit.ly/2QJmNj7

— 30 —

Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 56th-largest retailer in the United States. Its earnings provided $2.4 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO.

###

Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Alexandra Pirkle, 214-312-2143 or [email protected].

Follow the Exchange:

Facebook: www.facebook.com/shopmyexchange

Twitter: https://twitter.com/shopmyexchange

Instagram: @shopmyexchange

Posted in